Terms and conditions, instructions for use

The Kanta website is the primary channel of communication when the national healthcare data system services are deployed.

The purpose of the site is to increase citizens' knowledge of the Kanta services and their confidence in the secure and efficient national handling of their personal information.

Terms and conditions of use

Copyrights

The copyrights to the written and pictorial material published on the Kanta website are lodged with STM (Ministry of Social Affairs and Health) and Kela (The Social Insurance Institution of Finland) or a content provider separately cited with the material. For example, the rights to press releases rest with the party cited in the publisher details.

The written copy on the website may be freely quoted and linked, but the source must be named in all cases. Any other use of the material must be separately agreed with Kela.

Disclaimer

Every effort is made to ensure that the content of the site is as correct and up-to-date as possible. STM or Kela are not liable for any costs or losses caused to the user by possible errors in the website content. Nor are they liable for any harm or inconvenience resulting from a technical fault. Moreover, STM or Kela are not liable for online materials produced by others that are linked to the Kanta website.

Instructions for use

Technical requirements

The files attached to the Kanta website are mostly pdf files. In order to open pdf files, a pdf reader programme is required, e.g. Adobe Acrobat reader.

The Kanta website has been designed and tested to function with the most common combinations of browsers and operating systems.

Fault situations

If the website or a programme on it does not work, you can try one of the following:

  • clear your browser cache memory
  • close the browser (all windows) and reopen it, or
  • restart your computer.

In problem situations, please contact the technical customer support at Kela Kanta Services. The Kanta Services technical customer support can be reached by telephoning 020 634 7787.

Charges for calling Kela's customer service:

  • calls from a landline phone: standard local network rate
  • calls from a mobile phone: standard mobile rate
  • calls from outside Finland: international rate as applicable

The actual cost depends on your operator. Kela pays the extra charge for calls to an 020 number. If you have a phone plan, you should check with the operator whether your plan covers calls to 020 numbers.

Monitor

The Kanta website is designed for use and to function best at a resolution of 1024 x 768.

Terms and conditions, instructions for use

The Kanta website is the primary channel of communication when the national healthcare data system services are deployed.

The purpose of the site is to increase citizens' knowledge of the Kanta services and their confidence in the secure and efficient national handling of their personal information.

Terms and conditions of use

Copyrights

The copyrights to the written and pictorial material published on the Kanta website are lodged with STM (Ministry of Social Affairs and Health) and Kela (The Social Insurance Institution of Finland) or a content provider separately cited with the material. For example, the rights to press releases rest with the party cited in the publisher details.

The written copy on the website may be freely quoted and linked, but the source must be named in all cases. Any other use of the material must be separately agreed with Kela.

Disclaimer

Every effort is made to ensure that the content of the site is as correct and up-to-date as possible. STM or Kela are not liable for any costs or losses caused to the user by possible errors in the website content. Nor are they liable for any harm or inconvenience resulting from a technical fault. Moreover, STM or Kela are not liable for online materials produced by others that are linked to the Kanta website.

Instructions for use

Technical requirements

The files attached to the Kanta website are mostly pdf files. In order to open pdf files, a pdf reader programme is required, e.g. Adobe Acrobat reader.

The Kanta website has been designed and tested to function with the most common combinations of browsers and operating systems.

Fault situations

If the website or a programme on it does not work, you can try one of the following:

  • clear your browser cache memory
  • close the browser (all windows) and reopen it, or
  • restart your computer.

In problem situations, please contact the technical customer support at Kela Kanta Services. The Kanta Services technical customer support can be reached by telephoning 020 634 7787.

Charges for calling Kela's customer service:

  • calls from a landline phone: standard local network rate
  • calls from a mobile phone: standard mobile rate
  • calls from outside Finland: international rate as applicable

The actual cost depends on your operator. Kela pays the extra charge for calls to an 020 number. If you have a phone plan, you should check with the operator whether your plan covers calls to 020 numbers.

Monitor

The Kanta website is designed for use and to function best at a resolution of 1024 x 768.