Frequently asked questions

Here are some frequently asked questions and their answers. The questions are grouped according to whether they concern My Kanta Pages, electronic prescriptions, medical records, or consents and refusals regarding the disclosure of information. Please do study the questions and answers. If you cannot see an entry or test result relating to a visit, treatment or investigation in My Kanta Pages, please contact the healthcare unit where you were treated and check with them, whether or not the information should be visible in My Kanta Pages. If you have problems, for example in logging into My Kanta Pages, you can send us your question from the top of the page under ‘Feedback and Ask Us'.