Patient consents

Patient consents ensure that the patient's privacy is protected. Viewing patient information in the Prescription Centre requires at least the patient’s verbal consent.

For written consents, Kela has produced common Kanta forms for organisations. They are available in the Kanta services Extranet. The patient may request a form from healthcare units or Kela offices. The forms are available in Finnish and in Swedish.

Written consents 

  • Consent for a person acting on the patient's behalf for business in a healthcare unit
  • Consent for a representative of a residential or home care service provider for business at a pharmacy and healthcare unit
  • Cancelling a consent
  • Consent for a healthcare unit for viewing details in the Prescription Centre in other than treatment situations

The healthcare unit must always ascertain that the consent has been given by the patient himself. The patient's identity must be checked with an ID card with a photo if the patient is not known at the healthcare unit. On the phone, the patient's identity is checked through questions posed by the healthcare unit and answers given by the patient.

Right of person acting on patient's behalf to give consents

A legal representative has the same rights to act on the patient's behalf as the patient himself. He can also consent on the patient's behalf to have his prescription details accessed.

‘A legal representative' refers to e.g. a minor's carer or trustee charged with taking care of matters related to the patient's health.

Another person may also conduct business on a patient's behalf at a healthcare unit. This usually requires the patient's written consent. The healthcare unit enters the consent details in its own patient records system. The healthcare unit must check the identity of persons acting on patients' behalf and their right to represent them.

Minor's rights

Minors can take care of matters related to prescriptions in a healthcare unit without a parent or carer, if they are deemed to be capable of deciding on their treatment themselves. The parent or carer of an under-aged child has the right to obtain from the pharmacy a summary of the information about his child held in the Prescription Centre.

If a person under 18 is a child's parent or carer, he or she may conduct business at a healthcare unit on the child's behalf.

Patient consents

Patient consents ensure that the patient's privacy is protected. Viewing patient information in the Prescription Centre requires at least the patient’s verbal consent.

For written consents, Kela has produced common Kanta forms for organisations. They are available in the Kanta services Extranet. The patient may request a form from healthcare units or Kela offices. The forms are available in Finnish and in Swedish.

Written consents 

  • Consent for a person acting on the patient's behalf for business in a healthcare unit
  • Consent for a representative of a residential or home care service provider for business at a pharmacy and healthcare unit
  • Cancelling a consent
  • Consent for a healthcare unit for viewing details in the Prescription Centre in other than treatment situations

The healthcare unit must always ascertain that the consent has been given by the patient himself. The patient's identity must be checked with an ID card with a photo if the patient is not known at the healthcare unit. On the phone, the patient's identity is checked through questions posed by the healthcare unit and answers given by the patient.

Right of person acting on patient's behalf to give consents

A legal representative has the same rights to act on the patient's behalf as the patient himself. He can also consent on the patient's behalf to have his prescription details accessed.

‘A legal representative' refers to e.g. a minor's carer or trustee charged with taking care of matters related to the patient's health.

Another person may also conduct business on a patient's behalf at a healthcare unit. This usually requires the patient's written consent. The healthcare unit enters the consent details in its own patient records system. The healthcare unit must check the identity of persons acting on patients' behalf and their right to represent them.

Minor's rights

Minors can take care of matters related to prescriptions in a healthcare unit without a parent or carer, if they are deemed to be capable of deciding on their treatment themselves. The parent or carer of an under-aged child has the right to obtain from the pharmacy a summary of the information about his child held in the Prescription Centre.

If a person under 18 is a child's parent or carer, he or she may conduct business at a healthcare unit on the child's behalf.