Web accessibility is governed by the Finnish Act on the Provision of Digital Services and the EU Web Accessibility Directive. The requirements laid down in the Act and the Directive also apply to Kela’s online services and any content published on them as of 23 September 2020.
Our online services will be accessible to all by 23 September 2020
We are currently developing our online services in order to serve our customers even more effectively, regardless of any impairments they may have.
The accessibility of the Kela.fi website is quite good at present, but our online services still require further development.
In accessibility matters, we cooperate with organisations such as Annanpura and Kehitysvammaliitto. Our goal is to make our online services accessible within the specified time frame.
Feedback regarding our online services can already be given at https://www.kela.fi/web/en/send-us-feedback.