Consents and refusals

Consents and refusals

Consents are patients' means of influencing how their information is used, giving permission to another person or party to act on their behalf or to view their medical records.

Patient consents in healthcare services

When an adult person is dealing with matters related to electronic prescriptions, oral consents are sufficient. Patients' written consent is only required in the event that a healthcare unit wishes to retrieve information from the Prescription Centre for a purpose other than treatment. 

Your consents also allow you to influence how your patient records are available to the medical staff when they are treating you. In practice, you first consent to disclosure of your information between different healthcare units. If you do not want some piece of information to be disclosed, you can prevent it by refusing consent to disclose the information in question. More detailed information on consents, refusals, and patients' other ways of influencing their treatment are in the ‘Patient rights' section.

Data in the Patient Data Repository may be used without the patient’s consent in the healthcare unit where it has been produced or to the register of which it pertains. Moreover, the consent is not needed in the area of a common patient register within the hospital district if you have been informed of the common patient register.

The patient’s consent is needed if the patient data is shared across patient registers from one healthcare unit to another.

Consents connected with the Patient Records Archive may be given in writing. The Patient Records Archive will be deployed in phases. Therefore, consents can only be given in healthcare units that have deployed the service. The consent can also be entered through My Kanta pages.

Patient consents at the pharmacy

At the pharmacy, retrieval of electronic prescriptions form the Prescription Centre does not require patients' specific consent. When the pharmacy is checking the patient's right to reimbursement for drugs or information required for it, the pharmacy may also retrieve fully dispensed prescriptions from the Prescription Centre.

If medicines are purchased in another European country on an electronic prescription, the prescription information can only be released to the pharmacy in the other country if the patient has authorised it by giving their consent in My Kanta.

Electronic prescription consent forms

Written consents are given on Kanta forms issued by Kela. These include

  • consent for a person acting on behalf of the patient for business at the pharmacy
  • consent for a person acting on behalf of the patient for business at a healthcare unit
  • consent for a representative of a residential or home care service provider for business at the pharmacy and healthcare unit 
  • cancelling a consent
  • consent for a healthcare unit for viewing details in the Prescription Centre in other than treatment situations

They are available from Kela offices, pharmacies, and healthcare units. The forms cannot be downloaded from the internet. 

Pharmacies and healthcare units will provide advice in using the consent forms.

Rights of persons acting on patient's behalf or minors to give consents

If another person is acting on your behalf, he usually needs a written consent. More detailed information under ‘Acting on behalf of someone else'.

A minor cannot give consents in My Kanta Pages. Information on consents required by minors and their rights to give consents is under ‘Minor's rights'. 

Last updated 20.06.2019