COVID-19 Certificate: FAQ

COVID-19 Certificate: FAQ

The EU COVID certificate consists of three different certificates: a COVID-19 vaccination certificate, a certificate of a negative COVID-19 test result, a certificate of recovery from COVID-19.

The EU Digital COVID Certificate, which is available in the My Kanta Pages, will also include a test certificate and a certificate of recovery as of 14 July. The EU COVID-19 vaccination certificate has been available in the My Kanta Pages since 22 June.

The EU COVID-19 certificate comprises three separate certificates:

  • The EU COVID-19 vaccination certificate will be visible in your My Kanta Pages once you have been vaccinated. The certificate shows the name of your last vaccine, the date it was administered and the number of vaccine doses you have received. If you have received two doses, only the name of the second vaccine dose received will appear on the certificate.
  • The EU COVID-19 test certificate will be visible in your My Kanta Pages once you have undergone a COVID-19 test and it has come back negative. The certificate in the My Kanta Pages is based on the results of your most recent test.
  • The EU certificate of recovery from COVID-19 will be visible in the My Kanta Pages once you have recovered from the disease and your COVID-19 infection has been confirmed with a positive PCR test result. There are two types of COVID-19 tests: PCR tests and rapid diagnostic test (antigen tests). A rapid test result is not sufficient proof of recovery from COVID-19.

The EU's COVID-19 vaccination certificates have been available in My Kanta since 22 June. A certificate of a COVID-19 test and a certificate of having had coronavirus disease has been in My Kanta starting on 14 July 2021.

An individual will receive certificates from the My Kanta service after the vaccination or COVID-19 test information has been saved in the correct manner in the Kanta services.

The authenticity of the EU's COVID-19 certificate is verified by a QR code. The EU COVID-19 certificate is accepted in all EU countries.

In general, travel should still be avoided, as the coronavirus situation is bad in many countries. Before departure, you should carefully check the corona situation in the destination country and before you go back, the corona situation in Finland and the corona guidelines there.

The Re-open EU (europa.eu) website has information on travel guidelines and restrictions in EU countries.

How to get your vaccination certificate:

  1. Log on to your My Kanta Pages at kanta.fi using the identification token of your choice, such as online banking codes or mobile certificate.
  2. Select COVID-19 certificate from the left-hand menu. There is also a link to the certificate section on the front page of My Kanta Pages.
  3. To get your certificate click on the link “Check if you have a COVID-19 certificate (pdf)”. If you have a certificate, it will open in a new tab in pdf format.
  4. Load the PDF file onto your telephone, so the certificate will always be ready when you need it. You can also print out the certificate on paper.

The certificate will be available within five days of vaccination.

Read more on the use of My Kanta: My Kanta Pages online school (Kanta.fi).

Usually, the COVID-19 certificate is available within 24 hours of the test.

The COVID-19 certificate will be available in My Kanta Pages as soon as the test has been analysed and the test result has been entered correctly in the information system. Healthcare professionals have been instructed to enter the test results without delay. It must be noted that the test method and transporting the sample to the testing laboratory take longer especially with respect to PCR tests.

Citizens cannot choose the testing method themselves. Each organisation carrying out the tests use certain testing methods and preparations.

Please note that the PCR test result is the only one that can produce a certificate of recovery.

Both PCR and rapid (antigen) tests are valid for producing a certificate based on a negative COVID-19 test result. However, the target country can decide which test results it will accept.

If a person is unable to get the certificate from the My Kanta Pages, they must contact their healthcare provider and request a certificate in printed form. Persons who do not have access to their My Kanta Pages or cannot for some reason authorise another person to use it on their behalf may obtain a paper version of the certificate from their healthcare provider.

A paper version of the EU Digital COVID Certificate will be available from some healthcare providers from 15 July onwards. The aim is for all public healthcare providers to be able to issue a paper version of the EU Digital COVID Certificate by mid-August. If a person is not yet able to get a paper version of the EU Digital COVID Certificate from their healthcare provider, they will be issued with a similar certificate that contains the corresponding information.

You can get your certificate from My Kanta after the organisation that administered the vaccination has properly uploaded the vaccination information into the Kanta services. The certificate is generally available within five days of the vaccination. In May and June access to the information for some recipients of the vaccine may be delayed because of corrections made retroactively to the vaccination information in different data systems; if you cannot find your certificate in My Kanta yet, please be patient – your information will be there soon. If you urgently need a vaccination certificate, please contact the organisation that administered the vaccine.

The My Kanta COVID-19 certificate consists of information recorded in the healthcare service. If there is an error in the information given in the certificate, please contact the healthcare actor where you got the vaccine or where the COVID-19 test was taken. Kanta services cannot correct erroneous information.

When the error has been corrected in the healthcare patient data system, a My Kanta COVID-19 certificate is also formed automatically as a PDF file with the correct information.

A minor can get the EU test certificate, certificate of recovery and COVID-19 vaccination certificate from My Kanta Pages. A certificate enabling border crossing can also be obtained as a printout from the healthcare service.

​​​​​Parents or guardians are able to view data concerning children under 10 years of age in My Kanta Pages. If it is necessary for a minor to receive a COVID-19 certificate and the parent or guardian is unable to download the minor’s certificate from My Kanta Pages, the certificate can also be obtained in the following three ways:  

  1. A minor can log in to My Kanta Pages themselves. To do so, they must have a means of identification, such as online banking codes or mobile certificate. The certificate is available to them although it is not shown to the parents or guardians.
  2. The healthcare services will be able to print out the EU Digital COVID Certificate for clients who are unable to get the certificate from My Kanta Pages. This also applies to certificates for minors. The rollout of the printing service has already started in the healthcare service, and the printing option should be available by 12 August 2021 at the latest.
  3. Before the printing service is deployed, the healthcare service can issue another alternative certificate that contains the same data as the EU Digital COVID Certificate. Other certificate than the EU COVID-19 certificate containing the QR code will be valid for border crossings at least until 12 August 2021. Even after that date, it will be possible to use another type of certificate at border crossing, but every country determines themselves which kind of certificate is accepted for entering the country. The EU Digital COVID Certificate is not the only possible certificate for travel purposes although it does make travel easier.

The passenger must find out before travelling which COVID-19 certificate a minor needs in order to enter the country of destination. For example, some countries do not require a COVID-19 certificate at all for children under 12.

More information:

A certificate of COVID-19 vaccination can be provided after the first vaccination.

The aim of the EU is to promote free movement with a common EU COVID-19 certificate.

The vaccination certificate and other COVID-19 certificates available on My Kanta are intended for personal use.

Before departure, the traveller will have to find out what kind of certificate the destination country requires. It is up to each EU country to decide whether to require the EU's COVID certificate for entry into the country. Check the practices of different countries here: Re-open EU (reopen.europa.eu)

The EU COVID-19 certificate has been valid in EU countries since the EU regulation on the COVID-19 certificate took effect on 1 July. Member states are required to adopt the regulation no later than six weeks after it has taken effect. This means that EU countries may not be ready to issue and read certificates at the same time.

For the time being, no other purpose of use than travel has been determined for the COVID certificate, and therefore it is not advisable to get the certificate just in case.

Information in the EU COVID-19 certificate is in Finnish, Swedish, and English.

COVID-19 tests for the purpose of travelling from Finland to abroad are carried out in private healthcare. These COVID-19 tests are subject to a fee. It is also possible to get the EU test certificate from My Kanta Pages when you have a COVID-19 test at a private clinic.

However, tests carried out upon return to Finland are free of charge in the public healthcare service. It is advisable to book the return test in advance, for example, through the FINENTRY (finentry.fi)service.

Kela does not reimburse the cost of COVID-19 tests taken in private healthcare for travel purposes. By virtue of the Health Insurance Act, Kela will only reimburse the costs of COVID-19 tests for people with symptoms, and also COVID-19 tests carried out on doctor’s orders on persons who have no symptoms but who have been exposed to the coronavirus in accordance with the THL’s instructions.

It is recommended to use a certificate downloaded from My Kanta Pages and shown on a smartphone. You can also print out the certificate from My Kanta Pages yourself.

If the person is unable to obtain a certificate from My Kanta Pages, they must contact the healthcare service and request a printed certificate. Persons who are unable to use My Kanta Pages or authorise another person to use it on their behalf can get a paper COVID certificate from a healthcare provider.

COVID-19 tests for the purpose of travelling from Finland to abroad are carried out in private healthcare. These COVID-19 tests are subject to a fee. It is also possible to get the EU test certificate from My Kanta Pages when you have a COVID-19 test at a private clinic.

The issuing of the EU Digital COVID Certificate is governed by an EU regulation, according to which citizens get the EU Digital COVID Certificate from the country where they were vaccinated. It must also be possible to get the certificate retrospectively from the country where the vaccination was carried out. Therefore, you can request the certificate from the country where you were vaccinated. If you have received the vaccination doses of a vaccination series in different EU countries, please request the certificate on a full vaccination series from the country where the second vaccination was carried out.
 
Those who have received vaccinations in non-EU countries can also obtain the vaccination certificate from the country where the vaccination was carried out. Digital COVID certificates from certain non-EU countries can already be checked digitally in the EU countries.
 
In Finland, the EU Digital COVID Certificate can currently be obtained only with regard to COVID-19 vaccinations carried out in Finland. The Ministry of Social Affairs and Health, the Finnish Institute for Health and Welfare and Kela are launching technical implementation and an operating model for granting the EU Digital COVID Certificate in Finland for persons who have been vaccinated abroad. Persons who have been vaccinated abroad can get the EU Digital COVID Certificate from Finland at the end of October at the earliest.

The EU Digital COVID Certificate is available from the country where the COVID-19 test was taken. EU countries must also give the certificate afterwards. Therefore, you can request for the certificate from the country where you got the test result. A COVID-19 certificate granted by an EU country is valid in other EU countries as long as the certificate has been issued in accordance with the general practices.

Negative test results are valid for a short period, and therefore it is not worth requesting these results from the overseas country, but it is advisable to take a new test in Finland, if necessary.

If you have recovered from COVID-19 and the result is issued overseas, you can request a test certificate from the country where you were tested.

The basic idea of an EU COVID-19 certificate is that a certificate for vaccinations given abroad should be available from the country where the vaccination is given. The certificate should also be available after the fact from the country where the vaccine is given.  Therefore, you should ask for the certificate from the country where you were vaccinated. If a certificate of a vaccine has already been issued abroad, it makes no sense to write a new certificate in Finland.

It is possible to add information about vaccinations given outside of Finland to a Finnish electronic patient record, but in Finland a COVID-19 vaccination certificate can be given only for a vaccination administered in Finland using a vaccine preparation that is in use in Finland.

A COVID-19 certificate written in another EU country that is verifiable is accepted in all other EU countries if the certificate is in accordance with the common practices.

In such a situation it is probably easiest for you to get your second vaccine in Finland, in which case the information can be recorded in a way that allows you to get a vaccination certificate in My Kanta.

Contact an actor in Finnish healthcare in your area and make sure that you have a certificate or document of your first vaccine dose that was given in another EU country.

Ask a health care professional to enter the vaccine you received in Finland as your second vaccine dose and follow the instructions that you are given if the person giving the vaccine asks for more information.

The EU COVID-19 certificate includes the following information on the COVID-19 vaccinations:

  • the name and date of birth of the person who is vaccinated
  • information on the vaccine that is given. If two vaccine doses have been given, the information is given only about the second dose.
  • information on the number of doses the person has received.
  • identifying data of the certificate, such as information on the organisation administering the vaccine
     

Yes. An indication of each vaccination dose will be given on the EU’s COVID certificate. EU Member States themselves decide whether they require one or two vaccination doses from persons arriving in the country.

  • According to the recommendation in the EU Regulation, people who have received a negative test result may travel 48 hours after sampling in the case of a rapid test and 72 hours after sampling for a PCR test.
  • The recommendation states that a certificate of recovery from COVID-19 may be valid 11 days at the earliest and 180 days at the latest after the person has received a positive COVID-19 test result.
  • The COVID-19 vaccination certificate is valid for 12 months.

There are restrictions on the validity of test certificates and certificates of recovery from COVID-19. Travellers are responsible for determining the latest border crossing criteria in their destination country with regard to testing methods and the period of validity of the results. The Re-open EU (europa.eu) website compiles information on travel instructions and restrictions in place in the EU Member States.

Persons who don’t have a Finnish personal identity code can now obtain the EU Digital COVID Certificate as a printout from the healthcare service. It is not possible to get the certificate from My Kanta Pages without a personal identity code.

The certificate printed by the healthcare service is the same as the EU Digital COVID Certificate that can be printed from My Kanta Pages. Only the healthcare unit that has recorded the data can print out the EU Digital COVID Certificate on the basis of a temporary identification code. The certificate is printed out of the temporary national printing and recording service or from the patient data system.

Persons who have a Finnish personal identity code and a means of identification, such as Finnish online banking codes, can obtain the EU Digital COVID Certificate directly from My Kanta Pages. You do not have to be a Finnish citizen in order to use My Kanta Pages.

According to THL’s guidance, those who have had COVID-19 confirmed by a PCR test can have just a single dose of COVID-19 vaccine instead of two. If a person who has had a single dose of vaccine is infected with COVID-19 after receiving the vaccine, it is no longer necessary to have the second dose. It is currently studied in the EU and in Finland how the COVID-19 certificate will be formulated in future in such a situation. When travelling, a person can currently use the certificate of recovery and/or the vaccination certificate for the first dose. The validity of the certificate of recovery starts 11 days and ends 180 days after the test result.
 
There are differences between EU countries, and every EU country has made its own decisions whether it accepts a combination of recovery from COVID-19 and one vaccination as sufficient proof when travelling from one country to another. Before travel, please check the up-to-date border-crossing criteria in the country of destination on the Reopen EU page (reopen.europa.eu).

For the passenger, this COVID-19 certificate will be easy to obtain and present: everyone will be able to present the certificate on their own mobile device or print it out on paper. The certificate will be free of charge.

No health professionals will be required to issue the certificate – it will be automatically generated in the My Kanta service, which will save resources for other tasks.

It will be easy for EU countries to read arriving passengers’ COVID-19 certificates that will be uniform across the Union. Each country will decide for itself what certificates will be required for entry into the country and whether they will require, for example, one or two vaccination doses. Under the EU Regulation, a member state is required to accept the EU COVID-19 certificate, if the member state also accepts other corresponding certificates.
 

Implementation and scheduling of the project would be the responsibility of the Finnish Institute for Health and Welfare (THL).

The Ministry of Social Affairs and Health (STM) would be responsible for the project as a whole and for the preparation of regulations and international cooperation among ministries.

The Social Insurance Institution of Finland (Kela) will deal with making the necessary changes related to the COVID-19 certificate in the My Kanta service and will be responsible for My Kanta customer service and customer communications.
 

The preliminary cost estimate for the electronic COVID-19 certificate is € 3.5 million. The estimate includes, among other things, the costs of developing the My Kanta service and making changes to the patient information systems, so that the information they contain would be passed on to the Kanta services in the correct form.

The sum also includes costs of recording vaccination information using a possible separate Kanta-certified application or web service if the changes required by a vaccination certificate could not be implemented for all patient information systems that are in use.

In addition, the estimate considers costs of the work of experts from THL, Kela, STM, and other organisations, and communications and marketing of the COVID-19 certificate.

The goal is that in the future, it would be possible to get a COVID-19 vaccination certificate, as well as certificates of all other vaccinations, as well as laboratory work and other tests from the My Kanta service. The funding would be used to establish a foundation for this development work that would come later.

Vaccination information can be found in My Kanta. My Kanta has a new Vaccinations section where vaccination information will become visible as recording the information by health care services is updated.

If a health care service unit is already recording vaccinations in the new way, vaccination information will be seen in My Kanta according to which vaccine is involved. Vaccines recorded in the old way will continue to be shown according to the time that they are administered.

My Kanta can only show vaccination information that has been recorded after the health care unit has joined the Kanta service.

The authenticity of the EU COVID-19 certificates is verified digitally by QR code. The authenticity of a certificate printed out on paper is also verified by QR code.

Citizens cannot choose the testing method themselves. Each organisation carrying out the tests use certain testing methods and preparations.

Please note that the PCR test result is the only one that can produce a certificate of recovery.

Both PCR and rapid (antigen) tests are valid for producing a certificate based on a negative COVID-19 test result. However, the target country can decide which test results it will accept.

At the moment, it is not being planned that the COVID-19 certificate could be shown on a payment card or a debit card.

Several parties are considering the use of certificates with other technologies, such as chip cards. Sitra (the Finnish Fund for Independence), among others, is conducting its own investigation on a COVID-19 vaccination certificate that could be attached to a payment card, but it is not linked to or affected by the COVID-19 certificate from My Kanta.

The COVID-19 certificate is drawn up in My Kanta, which is a nationally comprehensive and widely used online service. On the My Kanta e-Services, citizens can see their health information, such as diagnostics, laboratory data and prescriptions.

Last updated 18.08.2021