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Current issues
22/10/2019, Maintenance notice - Citizens
Update to Kanta PHR service carried out on 27th October at 3am–4am
Updates that improve the operation are being made to Kanta PHR service.
18/10/2019, Fault notification
The problem detected in the Suomi.fi identification service has ended
18/10/2019, Notice - Citizens
Electronic prescription abroad - checklist for tourists
Nowadays, it is possible to buy medications on a Finnish electronic prescription in Estonian and Croatian pharmacies. Are you going to use the service? Read the instructions on how to do it simply.
15/10/2019, Notice - Professionals
Kelain does not work with all Android devices
Kela is currently unable to support mobile use of Kelain with all Android devices.
11/10/2019, Fault notification
The problem detected in Kelain on 11.10.2019 has ended.
11/10/2019, Fault notification - Professionals
A problem has been detected in the Kelain service 11.10.2019.
11/10/2019, Fault notification
A problem has been detected in the Suomi.fi identification service using certificate card
10/10/2019, Notice
Kanta.fi is still Finland’s third most highly valued online brand
According to a study on online brands conducted by Taloustutkimus, kanta.fi is still Finland’s third most highly valued online brand. Kanta.fi increased its valuation index, bypassing even Google. The user satisfaction index also grew compared with last year.
04/10/2019, Maintenance notice - System developers
Update to Kanta PHR service carried out on 16th October at 7am–9am
Updates that improve the operation are being made to Kanta PHR service.
03/10/2019, Maintenance notice
Reminder: We are making a better Kanta: The prescription service will be updated 4–5 October 2019 between 23.00 and 07.00
The work will take place during the night. This way, we want to minimise any inconvenience to clients.
26/09/2019, Blog - Citizens
Kanta Services arouse interest abroad
The Kela Kanta Services are unique worldwide, and they are arousing interest also outside Finland. International cooperation opens up new opportunities for developing digital health services.
25/09/2019, Fault notification
The problem detected in the Suomi.fi identification service on has ended
25/09/2019, Fault notification
A problem has been detected in the Suomi.fi identification service
24/09/2019, Notice
Accessibility of e-Services in Kanta.fi is at a good level
The accessibility of e-Services is being improved in terms of contents and technology.
23/09/2019, Fault notification
The problem in Valtori’s VY-verkko service has ended
23/09/2019, Fault notification
A problem has been detected in Valtori’s VY-verkko service. The problem affects Kelain, Cross-Border Prescription, and Omakanta.
23/09/2019, Fault notification
A problem has been detected in the Valvira role and attribute service
20/09/2019, Maintenance notice
We are making a better Kanta: The prescription service will be updated 4–5 October 2019 between 23.00 and 07.00
The work will take place during the night. This way, we want to minimise any inconvenience to clients.
10/09/2019, Maintenance notice
Updates to Kanta Services
Updates to Kanta Services carried out on 17–18 September at 11pm–2am.
10/09/2019, Notice - Citizens
Chat robot is the new Kanta advisory service
The chat robot now enables a round-the-clock advisory service. Customer feedback plays a key part in further development of the chat robot.