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Current issues
11/10/2019, Fault notification - Professionals
A problem has been detected in the Kelain service 11.10.2019.
11/10/2019, Fault notification
A problem has been detected in the Suomi.fi identification service using certificate card
10/10/2019, Notice
Kanta.fi is still Finland’s third most highly valued online brand
According to a study on online brands conducted by Taloustutkimus, kanta.fi is still Finland’s third most highly valued online brand. Kanta.fi increased its valuation index, bypassing even Google. The user satisfaction index also grew compared with last year.
04/10/2019, Maintenance notice - System developers
Update to Kanta PHR service carried out on 16th October at 7am–9am
Updates that improve the operation are being made to Kanta PHR service.
03/10/2019, Maintenance notice
Reminder: We are making a better Kanta: The prescription service will be updated 4–5 October 2019 between 23.00 and 07.00
The work will take place during the night. This way, we want to minimise any inconvenience to clients.
26/09/2019, Blog - Professionals
Kanta Services arouse interest abroad
The Kela Kanta Services are unique worldwide, and they are arousing interest also outside Finland. International cooperation opens up new opportunities for developing digital health services.
25/09/2019, Fault notification
The problem detected in the Suomi.fi identification service on has ended
25/09/2019, Fault notification
A problem has been detected in the Suomi.fi identification service
24/09/2019, Notice
Accessibility of e-Services in Kanta.fi is at a good level
The accessibility of e-Services is being improved in terms of contents and technology.
23/09/2019, Fault notification
The problem in Valtori’s VY-verkko service has ended
23/09/2019, Fault notification
A problem has been detected in Valtori’s VY-verkko service. The problem affects Kelain, Cross-Border Prescription, and Omakanta.
23/09/2019, Fault notification
A problem has been detected in the Valvira role and attribute service
20/09/2019, Maintenance notice
We are making a better Kanta: The prescription service will be updated 4–5 October 2019 between 23.00 and 07.00
The work will take place during the night. This way, we want to minimise any inconvenience to clients.
10/09/2019, Maintenance notice
Updates to Kanta Services
Updates to Kanta Services carried out on 17–18 September at 11pm–2am.
10/09/2019, Notice - Professionals
Chat robot is the new Kanta advisory service
The chat robot now enables a round-the-clock advisory service. Customer feedback plays a key part in further development of the chat robot.
05/09/2019, Blog
Save a living will and organ donation testament in My Kanta Pages
With a living will, you can ensure that your personal wishes are taken into account in situations where you are no longer able to express your wishes. It is also possible to record your expression of intent via My Kanta Pages.
03/09/2019, Notice - Citizens
Vote kanta.fi for best web service in Finland
Give your vote to the kanta.fi web service in the Finnish Web Awards contest for the best online service in Finland.
30/08/2019, Notice
Dissertation: Pharmacy customers are satisfied with electronic prescriptions
Pharmacist Elina Lämsä’s doctoral dissertation “Pharmacy customers’ experiences with electronic prescriptions – A survey during the nationwide implementation” is publicly examined at the University of Eastern Finland August 30th. The dissertation demonstrates that the introduction of electronic prescriptions has been successful from the perspective of pharmacy customers.
29/08/2019, Notice - Professionals
Usability of My Kanta Pages improved
Several usability improvements have been made in My Kanta Pages on 29 August. Parents are invited to give a consent to access the medical records under the child's records, and users can now see additional information on eye and vision care in their Medical Records section.
23/08/2019, Fault notification