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Current issues
13/10/2020, Notice - Citizens
Kanta.fi is not scaled correctly on a tablet – the error was fixed on 13 October
Upgrade work was carried out on kanta.fi on 26–27 September. As a result of the work, the website was not scaled correctly on a tablet.
10/10/2020, Fault notification - Citizens
The problem detected in the Patient Data Repository has ended 10.10.2020
The problem detected in the Patient Data Repository has ended. The problem started on 10.10.2020 at 08.25 and ended on 10.10.2020 at 09.58. As a result of the disturbance, the Patient Data Repository was slow. We apologize for the inconvenience. Kanta Services technical support: tekninentuki@kela.fi
07/10/2020, Fault notification - System developers
Interruption in the THL Code Service on 7 October 2020
06/10/2020, Notice
Organ donation testament can be saved in My Kanta Pages
In Finland, everyone is an organ donor unless they have separately opted out. However, efforts are made to find out the wishes of the donor where possible. One can record the decision to donate in My Kanta Pages.
01/10/2020, Fault notification - Professionals
The problem detected in the Kanta Extranet has ended
01/10/2020, Notice - Professionals
First parents or guardians can now also view the data of minors over 10 years of age in My Kanta Pages
The new feature will become available as and when the healthcare organisations deploy the changes in their own patient data systems. The necessary changes have already been made in the Kanta Services, enabling the viewing of data concerning all minors by their parents or guardians in My Kanta Pages.
28/09/2020, Fault notification - Professionals
A problem has been detected in the Kanta Extranet
28/09/2020, Maintenance notice - Professionals
Potential interruptions in the services in October
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
28/09/2020, Maintenance notice - Citizens
Potential interruptions in the services in October
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
18/09/2020, Maintenance notice - Professionals
We are improving Kanta Services – potential interruptions in the services on 14–20 September
Planned update and maintenance tasks that may result in interruptions to the use of the services during the week are published here. We apologise for any inconvenience this may cause.
15/09/2020, Fault notification
A problem has been detected in the Cross-Border Prescription
14/09/2020, Fault notification
The problem detected in the Cross-Border Prescription has ended
11/09/2020, Fault notification
The problem detected in the Cross-Border Prescription on 10.9.2020 continues.
11/09/2020, Maintenance notice - Professionals
We are improving Kanta Services – potential interruptions in the services on 21–30 September
Planned update and maintenance tasks that may result in interruptions to the use of the services during the week are published here. We apologise for any inconvenience this may cause.
31/08/2020, Notice - Professionals
You can now obtain medicines in Portugal on a Finnish electronic prescription – medicines are available in Finland on Portuguese and Croatian prescriptions
Medicines are gradually becoming available on Finnish electronic prescriptions in other European countries and, similarly, in Finland on prescriptions from other countries. In Portugal, you can obtain medicines on a Finnish prescription initially from one pharmacy, with the service set to be extended to other pharmacies later.
28/08/2020, Fault notification - Professionals
The problem detected in Kelain has ended.
28/08/2020, Fault notification - Professionals
A problem has been detected in the Kelain
28/08/2020, Fault notification
Technical problem with function for prescription renewal in text message service has ended
27/08/2020, Fault notification - Professionals
A problem detected in Kanta Extranet for pharmacies has ended
27/08/2020, Fault notification