A problem has been detected in Kanta-services

Fault notification Written on 5.1.2022 All fault notifications

A problem has been detected in Kanta-services. The problem started on 5.1.2022 at 10:59

Due to the disturbance, Kanta-services are partially out of service. The Patient Data Repository and My Kanta Pages are affected by the problem. While the problem persists, the EU Digital COVID-19 Certificate cannot be retrieved from the My Kanta Pages.

The problem is under investigation.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We apologize for the inconvenience.

Kanta Services technical support:

tekninentuki@kela.fi

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