A problem has been detected in the Cross-Border Prescription

Fault notification - Professionals Written on 29.7.2022 All fault notifications

A problem has been detected in the Cross-Border Prescription. The problem started on 25.7.2022 at 15.44.

Due to the disturbance, Finnish pharmacies cannot in all cases dispense electronic prescriptions from Estonia.

The problem is under investigation.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We apologize for the inconvenience.

Kanta Services technical support:

tekninentuki@kela.fi

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