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Frequently asked questions

Please see the section on Frequently Asked Question before sending your query. The section provides a quick answer to many different issues.


The content is available in Finnish and in Swedish.


Uutiskirjeissä kerrotaan Kanta-palveluiden ajankohtaisista asioista terveyden- ja sosiaalihuollon toimijoille ja järjestelmätoimittajille.

Instructions for fault situations

The technical support of Kanta Services provides a 24-hour service to the support organisations of service providers and system suppliers, to citizens using My Kanta Pages and encountering technical problems, and the users of the Kelain service.

Contact us

General queries and feedback may be sent from the Home Page under Feedback and Ask Us.