15.4.2024, Fault notification
The problem detected in MyKanta has ended
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Current issues
15.4.2024, Fault notification
A problem has been detected in MyKanta
11.4.2024, Fault notification
The problem detected in MyKanta has ended
11.4.2024, Fault notification
A problem has been detected in MyKanta
8.4.2024, Fault notification
The problem detected in the MyKanta service has ended
8.4.2024, Fault notification
A problem has been detected in MyKanta
2.4.2024, Maintenance notice - Professionals
Prescription service extensively down for a period on 4 May 2024
We will be making updates to improve the performance of the Prescription service on 4 May 2024 from 22.00. As a result of the maintenance procedures, services such as the Prescription Centre in Kanta Servicesand the Kelain service will be down for about 3 hours.
2.4.2024, Maintenance notice - Citizens
Prescription service downtime on 4 May 2024 from 22.00
We will be making updates to improve the performance of the Prescription service on 4 May 2024 from 22.00.As a result, the service will be down for about 3 hours, during which MyKanta users will not have access to prescription data. Pharmacies and health care units will also not be able to access prescription data during the downtime.
27.3.2024, Notice - Professionals
Exceptions in customer service opening hours for organizational customers at Easter
The customer service for social welfare and healthcare professionals and system suppliers is open on Thursday, 28 May 2024, between 7am and 1pm. Fault reports can be made 24/7 at Easter.
27.3.2024, Notice - Citizens
Exceptions in the opening hours of MyKanta customer service at Easter
The customer service for MyKanta is open on Thursday, 28 May, between 9am and 1pm. On the kanta.fi website you will find answers to frequently asked questions.
26.3.2024, Fault notification
The problem detected in the MyKanta service has ended
26.3.2024, Notice - Professionals
Kantaan voi tallentaa uusia kuva-aineistoja
Kantaan voi nyt tallentaa suun intraoraalikuvia, optisen alan kuvia ja laboratoriojärjestelmällä tehtyjä EKG-tutkimuksia. Terveydenhuolto voi tiedustella käyttöönoton aikataulua järjestelmätoimittajaan.
26.3.2024, Fault notification
The problem detected in the Kanta Services has ended.
25.3.2024, Fault notification
A problem has been detected in the Kanta Services
25.3.2024, Notice - Professionals
Kommentoi Potilastiedon arkiston määrittelyjä vanhoista tiedoista ja yksityisten palvelunantajien toiminnan päättymisestä viimeistään 12.4.
Kanta-palvelut ja Terveyden ja hyvinvoinnin laitos pyytävät asiakas- ja potilastietojärjestelmien toimittajilta sekä terveydenhuollon toimijoilta kommentteja määrittelyihin. Pyydämme vastauksia 25.3.–12.4.2024 välisenä aikana.
21.3.2024, Fault notification
The problem detected in the MyKanta service has ended
21.3.2024, Fault notification
A problem has been detected in MyKanta
20.3.2024, Maintenance notice - Professionals
Interruptions in the services in April 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
20.3.2024, Notice - Professionals
Data communication links to Kanta access points will be updated in phases in 2024
The specifications for the technical connection models for the Kanta Services have been updated with further information. This information requires the organisations who administer the Kanta access points to take action.
19.3.2024, Notice - Professionals
Order a new MyKanta brochure for free – please discard old brochures
Please check that your workplace has the latest MyKanta brochure available. Printed brochures are available in Finnish and Swedish. Other language versions are available for download at kanta.fi.