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Current issues
24.4.2024, Maintenance notice - System developers
Prescription service extensively down for a period on 4 May 2024
We will be making updates to improve the performance of the Prescription service on 4 May 2024 from 22.00. As a result of the maintenance procedures, services such as the Prescription Centre in Kanta Servicesand the Kelain service will be down for about 3 hours.
23.4.2024, Article
We have updated the instructions for managing affairs to provide clearer guidance on using MyKanta
Various instructions and pages related to managing affairs in MyKanta are the most read content on the kanta.fi site. They have now undergone a transformation. Our customers’ views played a key role in shaping the end result.
22.4.2024, Maintenance notice - System developers
Interruptions in the services in May 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
18.4.2024, Fault notification
The problem detected in MyKanta has ended
18.4.2024, Fault notification
A problem has been detected in MyKanta
17.4.2024, Fault notification
The problem detected in MyKanta has ended
17.4.2024, Fault notification
A problem has been detected in MyKanta
15.4.2024, Fault notification
The problem detected in MyKanta has ended
15.4.2024, Fault notification
A problem has been detected in MyKanta
11.4.2024, Fault notification
The problem detected in MyKanta has ended
11.4.2024, Fault notification
A problem has been detected in MyKanta
8.4.2024, Fault notification
The problem detected in the MyKanta service has ended
8.4.2024, Fault notification
A problem has been detected in MyKanta
2.4.2024, Maintenance notice - Citizens
Prescription service downtime on 4 May 2024 from 22.00
We will be making updates to improve the performance of the Prescription service on 4 May 2024 from 22.00.As a result, the service will be down for about 3 hours, during which MyKanta users will not have access to prescription data. Pharmacies and health care units will also not be able to access prescription data during the downtime.
27.3.2024, Notice - Developers
Exceptions in customer service opening hours for organizational customers at Easter
The customer service for social welfare and healthcare professionals and system suppliers is open on Thursday, 28 May 2024, between 7am and 1pm. Fault reports can be made 24/7 at Easter.
27.3.2024, Notice - Citizens
Exceptions in the opening hours of MyKanta customer service at Easter
The customer service for MyKanta is open on Thursday, 28 May, between 9am and 1pm. On the kanta.fi website you will find answers to frequently asked questions.
26.3.2024, Fault notification
The problem detected in the MyKanta service has ended
26.3.2024, Notice - Developers
Kantaan voi tallentaa uusia kuva-aineistoja
Kantaan voi nyt tallentaa suun intraoraalikuvia, optisen alan kuvia ja laboratoriojärjestelmällä tehtyjä EKG-tutkimuksia. Terveydenhuolto voi tiedustella käyttöönoton aikataulua järjestelmätoimittajaan.
26.3.2024, Fault notification
The problem detected in the Kanta Services has ended.
25.3.2024, Fault notification
A problem has been detected in the Kanta Services