Denial of consent to client data sharing in social services

Denial of consent to client data sharing in social services

You can set up a denial of consent to the sharing of your social services client data to determine which of your data may be shared, for example, with another wellbeing services county.

If you wish, you can limit the sharing of your data in more detail by setting denials of consent to your client data recorded by social welfare services. The denial of consent allows you to determine which data may not be shared by one wellbeing services county with another, or between public and private social services providers.

Social services providers, such as the wellbeing services counties, must have suitable information systems in place in order for your data to be transferred through Kanta.

Kanta is not yet used to transfer social welfare services client data between different service providers

Data sharing between social welfare service providers will begin as social welfare service providers make the necessary changes to their information systems. According to current estimates, this will be possible from summer 2024.

What type of data sharing can I prohibit?

The denial of consent can be applied to individual documents, services, such as services for working-age people or families with children, or specific controllers, such as a wellbeing services county.

However, if you access an independent service provider’s services using a voucher issued by a wellbeing services county, or as an outsourced service, for example, you cannot prohibit data sharing between these organisations.

Social welfare authorities have the statutory right to obtain information when performing certain duties. This means that even if you have not consented to the sharing of your data or you have prohibited the sharing of your data, for example, a social worker for the wellbeing services county has the right, for justified reasons, to obtain the necessary information in connection with an assessment of the need for services.

Where can I set a denial of consent to data sharing?

For the time being, you can only set and cancel denials of consent in MyKanta. Later on, it will be possible to do this for social services if the service provider has enabled this feature in their systems. You can ask your service provider for further details of when this will be possible in their system.

Acting on behalf of a minor and setting a denial of consent to data sharing in social services

It is not possible to set up denials of consent for a minor’s data via MyKanta. It is also not possible for guardians to withdraw denials of consent in MyKanta. Managing these matters on behalf of a minor requires that a social welfare professional assesses the child's capacity to decide on the processing of his or her own data. Such matters can only be handled in person with professionals.

A person entitled to information may be, for example, the child's next-of-kin, who has the right to view the child's data. However, they do not have the right to make decisions about the child's affairs. He or she cannot set up denials of consent to data sharing on behalf of the child.

For more information on acting on behalf of a minor, please read the page Acting on behalf of a minor.

Acting on behalf of an adult and setting up denials of consent to sharing social services client data

In MyKanta, it is possible to act on behalf of another adult with an electronic authorisation from Suomi.fi. The authorised person may set up a denial of consent to data sharing in MyKanta on behalf of another adult. In addition, the authorised person may withdraw a denial of consent to data sharing.

The authoriser's information shows the name of the person who has accessed the data on their behalf.

Last updated 1.12.2023