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A problem has been detected in the electronic prescription 24.8.2018

Fault notification Written on 24.08.2018 All fault notifications

A problem has been detected in the electronic prescription. The problem started on 24.8.2018 at 8.04.

As a result of the disturbance, the service is slow. The problem also affects prescriptions in My Kanta Pages.

The problem is under investigation. The next announcement is given at 12.00 or as the situation
changes.
 

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations
 

We apologize for the inconvenience.

Kanta Services technical support:

tekninentuki@kela.fi