13.2.2025 Fault notification
A problem was detected in the Kanta Extranet
A problem was detected in the Kanta Extranet. The problem started on 12.2.2025 at 15.38 and ended 13.2.2025 at 14.55. Due to the disturbance, the service was partially out of service. We apologize...
10.2.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 10.2.2025 at 11:00 and ended on 10.2.2025 at 13:37. Due to the disturbance, Finnish pharmacies could not...
10.2.2025 Fault notification
A problem has been detected in the Cross-Border Prescription between Finland and Estonia
A problem has been detected in the Cross-Border Prescription between Finland and Estonia. The problem started on 10.2.2025 at 11.00. Due to the disturbance, Finnish pharmacies cannot dispense...
28.1.2025 Fault notification - Citizens
The problem detected in the MyKanta service has ended.
The problem detected in the MyKanta service has ended. The problem started on 28.1.2025 at 9.30 and ended on 28.1.2025 at 11.36. As a result of the disturbance, the service was slow. We apologize...
28.1.2025 Fault notification - Citizens
A technical problem has been detected in the MyKanta service.
Users of the service may experience slower than normal performance. The problem appeared at 9.30 on 28/1/2025, and its cause is being investigated. Instructions for fault situations for Pharmacies...
27.1.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 24.1.2025 at 12:00 and ended on 27.1.2025 at 13:00. Due to the disturbance, Finnish pharmacies could not...
24.1.2025 Fault notification
A problem has been detected in the Cross-Border Prescription between Finland and Estonia.
A problem has been detected in the Cross-Border Prescription between Finland and Estonia. A problem has been detected in the Cross-Border Prescription between Finland and Estonia. The problem...
10.1.2025 Fault notification
The problem detected in saving a living will has ended
The problem detected in saving a living will has ended. The problem started on 26.11.2024 and ended on 8.1.2025. Due to the problem, some customers were unable to save a living will. Saving a...
9.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the services may experience slower than normal performance because of a technical malfunction. The problem appeared at 9.08 on 9/1/2025, and its cause is being investigated. Instructions...
8.1.2025 Fault notification
The problem detected in Kanta services has ended
The problem started on 8.1.2025 at 12.36 and ended on 8.1.2025 at 13.05 As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
8.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 12.36 on 8/1/2025, and its cause is being investigated. Instructions for fault situations for...
8.1.2025 Fault notification
The problem detected in Kanta services has ended
The problem started on 8.1.2025 at 9.50 and ended on 8.1.2025 at 10.07. As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
8.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 9.50 on 8/1/2025, and its cause is being investigated. Instructions for fault situations for...
7.1.2025 Fault notification
The problem detected in Kanta services has ended.
The problem started on 7.1.2025 at 12.00 and ended on 7.1.2025 at 15.00. As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
7.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 12.00 on 7/1/2025, and its cause is being investigated. Instructions for fault situations for...
13.12.2024 Fault notification - Citizens Fault notification - Professionals
Problems with saving a living will
A technical problem has been discovered with living wills. Due to the problem, some customers are unable to save a living will. The problem will be corrected in early January. We apologise for...
3.12.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 3.12.2024 at 13.59 and ended on 3.12.2024 at 16.09. As a result of the disturbance, the service was slow. We apologize...
3.12.2024 Fault notification - Citizens
A technical problem has been discovered in the MyKanta
Users of the service may experience slower than normal performance. The problem appeared at 13.59 on 3/12/2024, and its cause is being investigated. The next announcement is given at 16.00 or as...
29.11.2024 Fault notification
The problem detected in Prescription service has ended. The problem started on 26.11.2024 at 21 and ended on 29.11.2024 at 14.35. Due to the technical problem with the service, it was not possible...
28.11.2024 Fault notification
A technical problem has been discovered with the Prescription service
Due to the problem, it is not possible to withdraw denials of consent to sharing prescription data. If a pharmacy cannot retrieve a prescription using the customer’s personal identity code, the...