8.1.2025
Fault notification
The problem detected in Kanta services has ended
The problem started on 8.1.2025 at 12.36 and ended on 8.1.2025 at 13.05 As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
8.1.2025
Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 12.36 on 8/1/2025, and its cause is being investigated. Instructions for fault situations for...
8.1.2025
Fault notification
The problem detected in Kanta services has ended
The problem started on 8.1.2025 at 9.50 and ended on 8.1.2025 at 10.07. As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
8.1.2025
Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 9.50 on 8/1/2025, and its cause is being investigated. Instructions for fault situations for...
7.1.2025
Fault notification
The problem detected in Kanta services has ended.
The problem started on 7.1.2025 at 12.00 and ended on 7.1.2025 at 15.00. As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
7.1.2025
Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 12.00 on 7/1/2025, and its cause is being investigated. Instructions for fault situations for...
13.12.2024
Fault notification - Citizens
Fault notification - Professionals
Problems with saving a living will
A technical problem has been discovered with living wills. Due to the problem, some customers are unable to save a living will. The problem will be corrected in early January. We apologise for...
3.12.2024
Fault notification - Professionals
Fault notification - System developers
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 3.12.2024 at 13.59 and ended on 3.12.2024 at 16.07. As a result of the disturbance, the Patient Data Repository...
3.12.2024
Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 3.12.2024 at 13.59 and ended on 3.12.2024 at 16.09. As a result of the disturbance, the service was slow. We apologize...
3.12.2024
Fault notification - Citizens
A technical problem has been discovered in the MyKanta
Users of the service may experience slower than normal performance. The problem appeared at 13.59 on 3/12/2024, and its cause is being investigated. The next announcement is given at 16.00 or as...
3.12.2024
Fault notification - Professionals
Fault notification - System developers
A technical problem has been discovered in the Patient Data Repository
The problem has been discovered in the Patient Data Repository. The problem appeared at 14.59 on 3.12.2024. Users of the service may experience slower than normal performance. MyKanta and the...
29.11.2024
Fault notification
The problem detected in Prescription service has ended – Instructions for customers who withdrew denials of consent to data sharing
The problem detected in Prescription service has ended. The problem started on 26.11.2024 at 21 and ended on 29.11.2024 at 14.35. Due to the technical problem with the service, it was not possible...
28.11.2024
Fault notification
A technical problem has been discovered with the Prescription service
Due to the problem, it is not possible to withdraw denials of consent to sharing prescription data. If a pharmacy cannot retrieve a prescription using the customer’s personal identity code, the...
18.11.2024
Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the MyKanta was slow. We apologize for...
18.11.2024
Fault notification
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the Patient Data...
16.11.2024
Fault notification - Citizens
The problem detected in the MyKanta login has ended
The problem detected in the MyKanta login has ended. The problem started on 16.11.2024 at 15.46 and ended on 16.11.2024 at 16.23. Due to the malfunction, logging into MyKanta was not possible. We...
16.11.2024
Fault notification - Citizens
A technical problem has been detected in the MyKanta login
A technical problem has been detected in the MyKanta login Due to the malfunction, logging into MyKanta is not possible. The problem appeared at 15.46 on 16/11/2024, and its cause is being...
11.11.2024
Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 02.11.2024 klo 09.00 and ended on 04.11.2024 at 17.00. Due to the disturbance, Finnish pharmacies could not...
8.11.2024
Fault notification - Professionals
The problem detected in the THL Code Service has ended
The problem detected in the THL Code Service has ended. The problem started on 8.11.2024 at 5.47 and ended on 8.11.2024 at 7.53. Due to the disturbance, the service was partially out of service. We...
4.11.2024
Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem appeared at 9.00 2.11.2024 and its cause is being investigated. The next announcement is given at 5.11.2024 or as the...