28.11.2024 Fault notification
A technical problem has been discovered with the Prescription service
Due to the problem, it is not possible to withdraw denials of consent to sharing prescription data. If a pharmacy cannot retrieve a prescription using the customer’s personal identity code, the...
18.11.2024 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the MyKanta was slow. We apologize for...
18.11.2024 Fault notification
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the Patient Data...
11.11.2024 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 02.11.2024 klo 09.00 and ended on 04.11.2024 at 17.00. Due to the disturbance, Finnish pharmacies could not...
8.11.2024 Fault notification - Professionals
The problem detected in the THL Code Service has ended
The problem detected in the THL Code Service has ended. The problem started on 8.11.2024 at 5.47 and ended on 8.11.2024 at 7.53. Due to the disturbance, the service was partially out of service. We...
4.11.2024 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem appeared at 9.00 2.11.2024 and its cause is being investigated. The next announcement is given at 5.11.2024 or as the...
28.10.2024 Fault notification - Professionals Fault notification - System developers
The problem detected in the Client Data Repository for Social Welfare Services has ended
Due to the disturbance, the Client Data Repository for Social Welfare Services was partially out of service. MyKanta was also affected by the problem. The problem appeared at 09.00 on 22/10/2024...
20.9.2024 Fault notification
The problem detected in the My Kanta pages has ended
The problem detected in the My Kanta pages has ended. The problem started on 20.9.2024 at 13.58 and ended on 20.9.2024 at 14.44. Due to the disturbance, the service was partially out of service. We...
20.9.2024 Fault notification
An incident has occured in logging in to My Kanta pages
Due to the incident, logging in to the service is not possible at this time for some customers. Please try logging in again later. The cause of the incident is being investigated. We apologize for...
19.9.2024 Fault notification
A problem has been detected in the MyKanta service
A problem has been detected in the MyKanta service. The problem started on 19.9.2024 at 09.50. Due to the disturbance, the service is partially out of service. The problem is under investigation....
10.9.2024 Fault notification
There is a problem with sound quality in our phone service at present
There is a problem with sound quality in our phone service at present. The problem first appeared at 10.13 on 9 September 2024 and its cause is being investigated. Due to the problem, customers may...
2.9.2024 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 02.09.2024 at 10.17 and ended on 02.09.2024 at 11.35. Due to the malfunction, the service was out of service We apologize for...
20.8.2024 Fault notification - Professionals Fault notification - System developers
The problem detected in The Client Data Archive for Social Welfare Services has ended
The problem detected in The Client Data Archive for Social Welfare Services has ended. The problem started on 19.8.2024 at 20.47 and ended 20.8.2024 at 9.29. Due to the disturbance, the service was...
28.6.2024 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem started on 27.06.2024 at 12.15. Due to the disturbance, Finnish pharmacies cannot dispense electronic prescriptions from...
20.5.2024 Fault notification
The problem detected in the logging in to MyKanta has ended.
The problem detected in the logging in to MyKanta has ended. The problem started on 20.5.2024 at 7.03 and ended on 20.5.2024 at 12.10. The problem prevented some users from logging in to MyKanta....
20.5.2024 Fault notification
The problem discovered in logging in to MyKanta continues
The problem affecting Kela’s systems continues. The problem is preventing some users from logging in to MyKanta. The problem first occurred at 7.03 on 20 May 2024. We have located the problem. It...
10.5.2024 Fault notification
A problem has been detected in the Suomi.fi identification service
A problem has been detected in the Suomi.fi identification service. The problem started on 10.5.2024 at 11.22. Due to the malfunction, it may not be possible to log in to My Kanta pages. The...
8.5.2024 Fault notification - Professionals
The problem detected in Client Data Archive for Social Welfare Services has ended
The problem detected in Client Data Archive for Social Welfare Services has ended. The problem started on 8.5.2024 at 9.47 and ended on 8.5.2024 at 10.38. As a result of the disturbance, Client...
7.5.2024 Fault notification - Professionals Fault notification - System developers
A problem has been detected in Patient Data Repository
A problem has been detected in Patient Data Repository. The problem started on 7.5.2024 at 11.54 and ended 7.5.2024 at 12.08. Due to the disturbance, the service was partially out of service. We...
6.5.2024 Fault notification
A problem has been detected in the Kanta-services
A problem has been detected in the Kanta-services. The problem started on 6.5.2024 at 12.13 and ended at 13.45. Due to the disturbance, the service was partially out of service. We apologize for...