13.12.2024 Fault notification - Citizens Fault notification - Professionals
Problems with saving a living will
A technical problem has been discovered with living wills. Due to the problem, some customers are unable to save a living will. The problem will be corrected in early January. We apologise for...
4.12.2024 Notice Notice - Citizens
Changes to MyKanta customer service opening hours during Christmas and the New Year
MyKanta customer service will be closed between 24 and 26 December 2024, January 1st, 2025, and January 6th, 2025.. The kanta.fi online service provides answers to frequently asked questions. The...
3.12.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 3.12.2024 at 13.59 and ended on 3.12.2024 at 16.09. As a result of the disturbance, the service was slow. We apologize...
3.12.2024 Fault notification - Citizens
A technical problem has been discovered in the MyKanta
Users of the service may experience slower than normal performance. The problem appeared at 13.59 on 3/12/2024, and its cause is being investigated. The next announcement is given at 16.00 or as...
29.11.2024 Fault notification
The problem detected in Prescription service has ended. The problem started on 26.11.2024 at 21 and ended on 29.11.2024 at 14.35. Due to the technical problem with the service, it was not possible...
28.11.2024 Fault notification
A technical problem has been discovered with the Prescription service
Due to the problem, it is not possible to withdraw denials of consent to sharing prescription data. If a pharmacy cannot retrieve a prescription using the customer’s personal identity code, the...
21.11.2024 Maintenance notice
Interruptions in the services in December 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 December:...
18.11.2024 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the MyKanta was slow. We apologize for...