28.11.2024
Fault notification
A technical problem has been discovered with the Prescription service
Due to the problem, it is not possible to withdraw denials of consent to sharing prescription data. If a pharmacy cannot retrieve a prescription using the customer’s personal identity code, the...
21.11.2024
Maintenance notice
Interruptions in the services in December 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 December:...
18.11.2024
Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the MyKanta was slow. We apologize for...
18.11.2024
Fault notification
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the Patient Data...
16.11.2024
Fault notification - Citizens
The problem detected in the MyKanta login has ended
The problem detected in the MyKanta login has ended. The problem started on 16.11.2024 at 15.46 and ended on 16.11.2024 at 16.23. Due to the malfunction, logging into MyKanta was not possible. We...
16.11.2024
Fault notification - Citizens
A technical problem has been detected in the MyKanta login
A technical problem has been detected in the MyKanta login Due to the malfunction, logging into MyKanta is not possible. The problem appeared at 15.46 on 16/11/2024, and its cause is being...
12.11.2024
Notice
Notice - Citizens
Customers can now also ask questions about MyKanta on Instagram
Kanta Services is adding Instagram to its range of social media channels. We want to provide customers with an easy and accessible way to ask questions about MyKanta and Kanta-related topics on a...
11.11.2024
Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 02.11.2024 klo 09.00 and ended on 04.11.2024 at 17.00. Due to the disturbance, Finnish pharmacies could not...