29.11.2024 Fault notification
The problem detected in Prescription service has ended. The problem started on 26.11.2024 at 21 and ended on 29.11.2024 at 14.35. Due to the technical problem with the service, it was not possible...
28.11.2024 Fault notification
A technical problem has been discovered with the Prescription service
Due to the problem, it is not possible to withdraw denials of consent to sharing prescription data. If a pharmacy cannot retrieve a prescription using the customer’s personal identity code, the...
21.11.2024 Maintenance notice
Interruptions in the services in December 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 December:...
18.11.2024 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the MyKanta was slow. We apologize for...
18.11.2024 Fault notification
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the Patient Data...
16.11.2024 Fault notification - Citizens
The problem detected in the MyKanta login has ended
The problem detected in the MyKanta login has ended. The problem started on 16.11.2024 at 15.46 and ended on 16.11.2024 at 16.23. Due to the malfunction, logging into MyKanta was not possible. We...
16.11.2024 Fault notification - Citizens
A technical problem has been detected in the MyKanta login
A technical problem has been detected in the MyKanta login Due to the malfunction, logging into MyKanta is not possible. The problem appeared at 15.46 on 16/11/2024, and its cause is being...
12.11.2024 Notice Notice - Citizens
Customers can now also ask questions about MyKanta on Instagram
Kanta Services is adding Instagram to its range of social media channels. We want to provide customers with an easy and accessible way to ask questions about MyKanta and Kanta-related topics on a...
11.11.2024 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 02.11.2024 klo 09.00 and ended on 04.11.2024 at 17.00. Due to the disturbance, Finnish pharmacies could not...
4.11.2024 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem appeared at 9.00 2.11.2024 and its cause is being investigated. The next announcement is given at 5.11.2024 or as the...
28.10.2024 Fault notification - Citizens
The problem detected in the MyKanta service has ended
Due to the malfunction, social welfare services client data were unavailable. The problem appeared at 09.00 on 22/10/2024 and ended on 25/10/2024 at 12.30. We apologize for the inconvenience. Kanta...
25.10.2024 Fault notification - Citizens
A technical problem has been detected in the MyKanta service
Due to the malfunction, social welfare services client data are unavailable. The problem appeared at 09.00 on 22/10/2024, and its cause is being investigated. Instructions for fault situations for...
21.10.2024 Maintenance notice
Interruptions in the services in November 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 November:...
7.10.2024 Notice - Citizens
Finnish ePrescriptions can now be used to purchase medicines in Czechia
Use of the Finnish ePrescription has once again been expanded in Europe. Czechia is now participating in the service.
23.9.2024 Notice - Citizens
Spanish healthcare providers can now utilize your patient data in connection with your treatment. You can consent to this in MyKanta.
20.9.2024 Fault notification
The problem detected in the My Kanta pages has ended
The problem detected in the My Kanta pages has ended. The problem started on 20.9.2024 at 13.58 and ended on 20.9.2024 at 14.44. Due to the disturbance, the service was partially out of service. We...
20.9.2024 Fault notification
An incident has occured in logging in to My Kanta pages
Due to the incident, logging in to the service is not possible at this time for some customers. Please try logging in again later. The cause of the incident is being investigated. We apologize for...
20.9.2024 Maintenance notice
Interruptions in the services in October 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 6 October:...
19.9.2024 Fault notification
A problem has been detected in the MyKanta service
A problem has been detected in the MyKanta service. The problem started on 19.9.2024 at 09.50. Due to the disturbance, the service is partially out of service. The problem is under investigation....
10.9.2024 Fault notification
There is a problem with sound quality in our phone service at present
There is a problem with sound quality in our phone service at present. The problem first appeared at 10.13 on 9 September 2024 and its cause is being investigated. Due to the problem, customers may...