20.9.2024 Fault notification
The problem detected in the My Kanta pages has ended
The problem detected in the My Kanta pages has ended. The problem started on 20.9.2024 at 13.58 and ended on 20.9.2024 at 14.44. Due to the disturbance, the service was partially out of service. We...
20.9.2024 Fault notification
An incident has occured in logging in to My Kanta pages
Due to the incident, logging in to the service is not possible at this time for some customers. Please try logging in again later. The cause of the incident is being investigated. We apologize for...
20.9.2024 Maintenance notice
Interruptions in the services in October 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 6 October:...
19.9.2024 Fault notification
A problem has been detected in the MyKanta service
A problem has been detected in the MyKanta service. The problem started on 19.9.2024 at 09.50. Due to the disturbance, the service is partially out of service. The problem is under investigation....
10.9.2024 Fault notification
There is a problem with sound quality in our phone service at present
There is a problem with sound quality in our phone service at present. The problem first appeared at 10.13 on 9 September 2024 and its cause is being investigated. Due to the problem, customers may...
2.9.2024 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 02.09.2024 at 10.17 and ended on 02.09.2024 at 11.35. Due to the malfunction, the service was out of service We apologize for...
28.8.2024 Maintenance notice
Interruptions in the services in September 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 September:...
22.8.2024 Notice - Professionals Notice - Developers
The Pharmaceutical Database will be available as open data in the future
The Pharmaceutical Database has been published as open data on kanta.fi. Open data are machine-readable and in a digital format, and can be freely used for any purpose.
20.8.2024 Fault notification - Professionals Fault notification - System developers
The problem detected in The Client Data Archive for Social Welfare Services has ended
The problem detected in The Client Data Archive for Social Welfare Services has ended. The problem started on 19.8.2024 at 20.47 and ended 20.8.2024 at 9.29. Due to the disturbance, the service was...
12.8.2024 Maintenance notice
Interruptions in the services in August 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 20 August:...
12.7.2024 Maintenance notice
Interruptions in the services in July 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 23 July:...
9.7.2024 Article
MyKanta is open all summer – read our tips for the holidays
MyKanta, Finland’s most popular social welfare and health care online service, will be providing assistance in health matters throughout the holiday season. Important information will travel with...
28.6.2024 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem started on 27.06.2024 at 12.15. Due to the disturbance, Finnish pharmacies cannot dispense electronic prescriptions from...
22.5.2024 Maintenance notice
Interruptions in the services in June 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 June:...
20.5.2024 Fault notification
The problem detected in the logging in to MyKanta has ended.
The problem detected in the logging in to MyKanta has ended. The problem started on 20.5.2024 at 7.03 and ended on 20.5.2024 at 12.10. The problem prevented some users from logging in to MyKanta....
20.5.2024 Fault notification
The problem discovered in logging in to MyKanta continues
The problem affecting Kela’s systems continues. The problem is preventing some users from logging in to MyKanta. The problem first occurred at 7.03 on 20 May 2024. We have located the problem. It...
10.5.2024 Fault notification
A problem has been detected in the Suomi.fi identification service
A problem has been detected in the Suomi.fi identification service. The problem started on 10.5.2024 at 11.22. Due to the malfunction, it may not be possible to log in to My Kanta pages. The...
7.5.2024 Fault notification - Professionals Fault notification - System developers
A problem has been detected in Patient Data Repository
A problem has been detected in Patient Data Repository. The problem started on 7.5.2024 at 11.54 and ended 7.5.2024 at 12.08. Due to the disturbance, the service was partially out of service. We...
6.5.2024 Fault notification
A problem has been detected in the Kanta-services
A problem has been detected in the Kanta-services. The problem started on 6.5.2024 at 12.13 and ended at 13.45. Due to the disturbance, the service was partially out of service. We apologize for...
5.5.2024 Fault notification
The problem detected in Prescription service has ended.
The problem detected in Prescription service has ended. The problem started on 5.5.2024 at 12.35 and ended on 5.5.2024 at 12.55. As a result of the disturbance, the Prescription service was slow....