20.5.2024 Fault notification
The problem discovered in logging in to MyKanta continues
The problem affecting Kela’s systems continues. The problem is preventing some users from logging in to MyKanta. The problem first occurred at 7.03 on 20 May 2024. We have located the problem. It...
10.5.2024 Fault notification
A problem has been detected in the Suomi.fi identification service
A problem has been detected in the Suomi.fi identification service. The problem started on 10.5.2024 at 11.22. Due to the malfunction, it may not be possible to log in to My Kanta pages. The...
8.5.2024 Fault notification - Professionals
The problem detected in Client Data Archive for Social Welfare Services has ended
The problem detected in Client Data Archive for Social Welfare Services has ended. The problem started on 8.5.2024 at 9.47 and ended on 8.5.2024 at 10.38. As a result of the disturbance, Client...
7.5.2024 Fault notification - Professionals Fault notification - System developers
A problem has been detected in Patient Data Repository
A problem has been detected in Patient Data Repository. The problem started on 7.5.2024 at 11.54 and ended 7.5.2024 at 12.08. Due to the disturbance, the service was partially out of service. We...
6.5.2024 Fault notification
A problem has been detected in the Kanta-services
A problem has been detected in the Kanta-services. The problem started on 6.5.2024 at 12.13 and ended at 13.45. Due to the disturbance, the service was partially out of service. We apologize for...
5.5.2024 Fault notification
The problem detected in Prescription service has ended.
The problem detected in Prescription service has ended. The problem started on 5.5.2024 at 12.35 and ended on 5.5.2024 at 12.55. As a result of the disturbance, the Prescription service was slow....
5.5.2024 Fault notification
A problem has been detected in the Prescription service.
A problem has been detected in the Prescription service. The problem started on 5.5.2024 at 12.35. As a result of the disturbance, the Prescription service is slow. The Cross-Border Prescription,...
3.5.2024 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 2.5.2024 at 15.45 and ended on 3.5.2024 at 10.09 Due to the disturbance the service was out of service. We...
2.5.2024 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem started on 7.2.2023 at 14.05. Due to the disturbance the service is out of service. Instructions for fault situations for...
23.4.2024 Article
We have updated the instructions for managing affairs to provide clearer guidance on using MyKanta
Various instructions and pages related to managing affairs in MyKanta are the most read content on the kanta.fi site. They have now undergone a transformation. Our customers’ views played a key...
22.4.2024 Maintenance notice
Interruptions in the services in May 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 May: Short...
18.4.2024 Fault notification
The problem detected in MyKanta has ended
The problem detected in MyKanta has ended. The problem started on 18.4.2024 at 10:01 and ended on 18.4.2024 at 10:48. Due to the disturbance, the service was partially out of service. We apologize...
18.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 18.4.2024 at 10:01. Due to the disturbance, the service is partially out of service. The problem is under investigation. Instructions...
17.4.2024 Fault notification
The problem detected in MyKanta has ended
The problem started on 17.4.2024 at 10:04 and ended on 17.4.2024 at 10:49. Due to the malfunction, the service was out of service We apologize for the inconvenience. Kanta Services technical...
17.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 17.4.2024 at 10:04. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...
15.4.2024 Fault notification
The problem detected in MyKanta has ended
The problem detected in MyKanta has ended. The problem started on 15.4.2024 at 10:36 and ended on 15.4.2024 at 11:14. Due to the malfunction, the service was out of service We apologize for the...
15.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 15.4.2024 at 10:36. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...
11.4.2024 Fault notification
The problem detected in MyKanta has ended
The problem detected in MyKanta has ended. The problem started on 11.4.2024 at 10:30 and ended on 11.4.2024 at 10:59. Due to the malfunction, the service was out of service We apologize for the...
11.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 11.4.2024 at 10:30. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...
8.4.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 8.4.2024 at 10.20 and ended on 8.4.2024 at 10.46. Due to the malfunction, the MyKanta service was out of service We...