28.4.2026 Maintenance notice - Citizens

Prescription service downtime on 23 May 2026 from 22.00

We will be making updates to improve the performance of the Prescription service on 23 May 2026 from 22.00. As a result, the service will be down for about 3 hours, during which MyKanta users will...

22.4.2026 Maintenance notice

Interruptions in the services in May 2026

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 May:...

21.4.2026 Fault notification - Citizens

The problem detected in the MyKanta service has ended

The problem detected in the MyKanta service has ended. The problem started on 21.4.2026 at 8.55 and ended at 9.56. Due to the malfunction, the service was out of service. Due to the disturbance,...

21.4.2026 Fault notification

A problem was detected in Kanta-services

The problem started on 21.4.2026 at 8.56 and ended on 21.4.2026 at 9.00. Due to the malfunction, Kanta services were out of service. We apologize for the inconvenience. Kanta Services technical...

19.3.2026 Maintenance notice

Interruptions in the services in April 2026

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 7 April:...

24.2.2026 Maintenance notice

Interruptions in the services in March 2026

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 5 March:...

11.2.2026 Fault notification

A technical problem has been discovered in MyKanta

MyKanta is currently unavailable. MyKanta application is functioning normally. The problem appeared at 13:38 on 11/02/2026, and its cause is being investigated. Instructions for fault situations...

20.1.2026 Maintenance notice

Interruptions in the services in February 2026

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 7 February:...

22.12.2025 Maintenance notice

Interruptions in the services in January 2026

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 13 January:...