18.3.2024
Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta The problem started on 18.3.2024 at 15.07 and ended 18.3.2024 at 15.25. Due to the malfunction, the service was out of service We apologize for the...
18.3.2024
Notice - Professionals
Order a new MyKanta brochure for free – please discard old brochures
Please check that your workplace has the latest MyKanta brochure available. Printed brochures are available in Finnish and Swedish. Other language versions are available for download at kanta.fi.
1.3.2024
Maintenance notice
Interruptions in the services in March 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 16 March:...
2.2.2024
Fault notification - Professionals
Fault notification - System developers
A problem has been detected in Kanta-services
A problem has been detected in Kanta-services. The problem started on 2.11.2023 at 10.00. As a result of the disturbance, Kanta-services are slow. The problem is under investigation. Instructions...
29.1.2024
Maintenance notice
Interruptions in the services in February 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 6 February:...
11.1.2024
Maintenance notice
Interruptions in the services in January 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 16 January:...
8.1.2024
Fault notification
The problem detected in Kanta-services has ended
The problem detected in Kanta services has ended. The problem started on 8.1.2024 at 10.15 and ended on 8.1.2024 at 10.51. As a result of the disturbance, Kanta services were slow. We apologize for...
8.1.2024
Fault notification
A problem has been detected in Kanta-services
A problem has been detected in Kanta-services. The problem started on 8.1.2024 at 10.15. As a result of the disturbance, Kanta-services are slow. The problem is under investigation. Instructions...
20.12.2023
Notice - Professionals
Notice - Developers
Changes to organisational customer service opening hours during Christmas and the New Year
Customer service for social welfare and health care professionals and system suppliers will be closed between 25 and 26 December 2023 and on 1 January 2024. Reports of disruption can be submitted...
11.12.2023
Notice - Professionals
Notice - Developers
Priorities for the Kanta Services in 2024 have been confirmed
In 2024, the development of the Kanta Services will focus on updating MyKanta and on support for the development of digitalisation in health care and social welfare services organisations.
11.12.2023
Notice - Professionals
Notice - Developers
Email addresses intended for Kanta organisational clients will be merged
The electronic mailboxes intended for organisational clients, kantakehitys@kanta.fi and kanta@kanta.fi, will be merged on 1 January 2024, with the address kanta@kanta.fi remaining in use. The...
27.11.2023
Notice
Social welfare services data will become available in MyKanta in North Ostrobothnia
Clients will soon also be able to view their social welfare services client data in MyKanta. In the first phase, information will start to be available to clients of the North Ostrobothnia...
23.11.2023
Maintenance notice
Interruptions in the services in December 2023
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 December:...
15.11.2023
Notice - Citizens
Notice - Professionals
Treatment of Finnish patients in Estonia will become easier – Estonian healthcare will soon be able to utilise Finnish patient data
The change is part of an EU reform to improve the exchange of health data and the quality of care in Europe. The use of patient data outside Finland requires that the patient has given their...
27.10.2023
Maintenance notice
Interruptions in the services in November 2023
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 November:...
26.10.2023
Article
How to request a prescription renewal in the new MyKanta online service
The new version of MyKanta will be launched in stages from autumn 2023. The first functionality that you will be able to try out in the new version of MyKanta is the Prescriptions section.
22.9.2023
Maintenance notice
Interruptions in the services in October 2023
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 October:...
18.8.2023
Maintenance notice
Interruptions in the services in September 2023
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2–3...
3.8.2023
Maintenance notice
Interruptions in the services in August 2023
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 9 August:...
12.6.2023
Article
Notice
The MyKanta online service will be modernised to make it easier to use
MyKanta will be even easier to use when the new nationwide online service launches next autumn. Improvements have been made particularly to the accessibility and usability of the service.