3.12.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 3.12.2024 at 13.59 and ended on 3.12.2024 at 16.09. As a result of the disturbance, the service was slow. We apologize...
3.12.2024 Fault notification - Professionals Fault notification - System developers
A technical problem has been discovered in the Patient Data Repository
The problem has been discovered in the Patient Data Repository. The problem appeared at 14.59 on 3.12.2024. Users of the service may experience slower than normal performance. MyKanta and the...
29.11.2024 Fault notification
The problem detected in Prescription service has ended. The problem started on 26.11.2024 at 21 and ended on 29.11.2024 at 14.35. Due to the technical problem with the service, it was not possible...
28.11.2024 Fault notification
A technical problem has been discovered with the Prescription service
Due to the problem, it is not possible to withdraw denials of consent to sharing prescription data. If a pharmacy cannot retrieve a prescription using the customer’s personal identity code, the...
21.11.2024 Maintenance notice
Interruptions in the services in December 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 December:...
18.11.2024 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the MyKanta was slow. We apologize for...
18.11.2024 Fault notification
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the Patient Data...
11.11.2024 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 02.11.2024 klo 09.00 and ended on 04.11.2024 at 17.00. Due to the disturbance, Finnish pharmacies could not...
8.11.2024 Fault notification - Professionals
The problem detected in the THL Code Service has ended
The problem detected in the THL Code Service has ended. The problem started on 8.11.2024 at 5.47 and ended on 8.11.2024 at 7.53. Due to the disturbance, the service was partially out of service. We...
4.11.2024 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem appeared at 9.00 2.11.2024 and its cause is being investigated. The next announcement is given at 5.11.2024 or as the...
28.10.2024 Fault notification - Professionals Fault notification - System developers
The problem detected in the Client Data Repository for Social Welfare Services has ended
Due to the disturbance, the Client Data Repository for Social Welfare Services was partially out of service. MyKanta was also affected by the problem. The problem appeared at 09.00 on 22/10/2024...
21.10.2024 Maintenance notice
Interruptions in the services in November 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 November:...
7.10.2024 Notice - Professionals
The European ePrescription service has been expanded to Czechia
You can now buy medicines from Finnish pharmacies using a Czech ePrescription. Similarly, Finnish prescriptions are valid in Czechia.
23.9.2024 Notice - Professionals Notice - Developers
Finns’ health data will become available in Spain in connection with treatment
Starting week 39, it will be possible to transfer patient data via the Kanta Services to Spanish healthcare providers. It will only be possible to use the data if the patient has given consent to...
20.9.2024 Fault notification
The problem detected in the My Kanta pages has ended
The problem detected in the My Kanta pages has ended. The problem started on 20.9.2024 at 13.58 and ended on 20.9.2024 at 14.44. Due to the disturbance, the service was partially out of service. We...
20.9.2024 Fault notification
An incident has occured in logging in to My Kanta pages
Due to the incident, logging in to the service is not possible at this time for some customers. Please try logging in again later. The cause of the incident is being investigated. We apologize for...
20.9.2024 Maintenance notice
Interruptions in the services in October 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 6 October:...
19.9.2024 Fault notification
A problem has been detected in the MyKanta service
A problem has been detected in the MyKanta service. The problem started on 19.9.2024 at 09.50. Due to the disturbance, the service is partially out of service. The problem is under investigation....
10.9.2024 Fault notification
There is a problem with sound quality in our phone service at present
There is a problem with sound quality in our phone service at present. The problem first appeared at 10.13 on 9 September 2024 and its cause is being investigated. Due to the problem, customers may...
2.9.2024 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 02.09.2024 at 10.17 and ended on 02.09.2024 at 11.35. Due to the malfunction, the service was out of service We apologize for...