22.4.2024 Maintenance notice

Interruptions in the services in May 2024

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 May: Short...

18.4.2024 Fault notification

The problem detected in MyKanta has ended

The problem detected in MyKanta has ended. The problem started on 18.4.2024 at 10:01 and ended on 18.4.2024 at 10:48. Due to the disturbance, the service was partially out of service. We apologize...

18.4.2024 Fault notification

A problem has been detected in MyKanta

A problem has been detected in MyKanta. The problem started on 18.4.2024 at 10:01. Due to the disturbance, the service is partially out of service. The problem is under investigation. Instructions...

17.4.2024 Fault notification

The problem detected in MyKanta has ended

The problem started on 17.4.2024 at 10:04 and ended on 17.4.2024 at 10:49. Due to the malfunction, the service was out of service We apologize for the inconvenience. Kanta Services technical...

17.4.2024 Fault notification

A problem has been detected in MyKanta

A problem has been detected in MyKanta. The problem started on 17.4.2024 at 10:04. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...

15.4.2024 Fault notification

The problem detected in MyKanta has ended

The problem detected in MyKanta has ended. The problem started on 15.4.2024 at 10:36 and ended on 15.4.2024 at 11:14. Due to the malfunction, the service was out of service We apologize for the...

15.4.2024 Fault notification

A problem has been detected in MyKanta

A problem has been detected in MyKanta. The problem started on 15.4.2024 at 10:36. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...

11.4.2024 Fault notification

The problem detected in MyKanta has ended

The problem detected in MyKanta has ended. The problem started on 11.4.2024 at 10:30 and ended on 11.4.2024 at 10:59. Due to the malfunction, the service was out of service We apologize for the...

11.4.2024 Fault notification

A problem has been detected in MyKanta

A problem has been detected in MyKanta. The problem started on 11.4.2024 at 10:30. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...

8.4.2024 Fault notification

The problem detected in the MyKanta service has ended

The problem detected in the MyKanta service has ended. The problem started on 8.4.2024 at 10.20 and ended on 8.4.2024 at 10.46. Due to the malfunction, the MyKanta service was out of service We...

8.4.2024 Fault notification

A problem has been detected in MyKanta

A problem has been detected in MyKanta. The problem started on 8.4.2024 at 10:20. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...

2.4.2024 Maintenance notice - Citizens

Prescription service downtime on 4 May 2024 from 22.00

We will be making updates to improve the performance of the Prescription service on 4 May 2024 from 22.00.As a result, the service will be down for about 3 hours, during which MyKanta users will...

26.3.2024 Fault notification

The problem detected in the MyKanta service has ended

The problem detected in the MyKanta service has ended. The problem started on 26.3.2024 at 10.15 and ended on 26.3.2024 at 10.33. Due to the malfunction, the MyKanta service was out of service We...

26.3.2024 Fault notification

The problem detected in the Kanta Services has ended.

The problem detected in the Kanta Services has ended. The problem started on 25.3.2024 at 13.35 and ended at 23.50. Due to the malfunction, the service was out of service We apologize for the...

25.3.2024 Fault notification

A problem has been detected in the Kanta Services

A problem has been detected in the Kanta Services. The problem started on 25.3.2024 at 13.35. Kelain, Cross-Border Prescription and the delivery of medical certificates to KELA are currently only...

21.3.2024 Fault notification

The problem detected in the MyKanta service has ended

The problem detected in the MyKanta service has ended. The problem started on 21.3.2024 at 10:24 and ended at 11:05. Due to the malfunction, the service was out of service We apologize for the...

21.3.2024 Fault notification

A problem has been detected in MyKanta

A problem has been detected in MyKanta. The problem started on 21.3.2024 at 10:24. Due to the malfunction, the service is out of service. The problem is under investigation. The next announcement...

20.3.2024 Maintenance notice

Interruptions in the services in April 2024

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 April:...