What to do if you believe you may be infected
- If you suspect that you have coronavirus, make a symptom assessment using the Omaolo website (the service is available in Finnish and Swedish). You can also contact your health care provider by phone.
- If you have serious symptoms, call your own health centre or the emergency department straight away.
- My Kanta Pages helps you also during the coronavirus outbreak. If you have not yet done so, please give your consent in My Kanta Pages for healthcare providers to also see your health data that has been recorded by other units.
How to prevent the spread of the coronavirus
- You can help to prevent the spread of the coronavirus by reducing contact with other people and washing your hands carefully.
- Download Koronavilkku (koronavilkku.fi)
- Koronavilkku is a free contact tracing app produced by the Finnish Institute for Health and Welfare to help stop the spread of coronavirus. Use of the app is voluntary and free of charge. Koronavilkku protects your privacy.
- See more instructions: How to slow down a spread of coronavirus (thl.fi)
- Follow the Government’s advice and recommendations (valtioneuvosto.fi)
Where to get more information
- Coronavirus COVID-19 – Latest updates from the Finnish Institute for Health and Welfare
- A national helpline at 0295 535 535 provides general information about the coronavirus. It is open Monday to Friday between 8:00 and 21.00 and on Saturday between 9.00 and 15.00. Please note that the helpline does not provide health advice or information on how to deal with acute symptoms.
How to get help with your pharmacy needs during the corona virus pandemic
- If you are experiencing symptoms similar to a common cold, do not go to the pharmacy.
- If you are over 70 years old or in a risk group, please avoid busy times when going out for errands.
- Check if you can order the medication you need from an online pharmacy and have it delivered to your house.
- You can ask a family member, friend or neighbour to help you. They can pick up prescription medicines by using Suomi.fi authorisation or your Kela Card.
- More precise instructions how to pick up prescription medicines.