A technical problem has been detected in the MyKanta service

The service is currently only partially available.

The problem appeared at 13.43 on 2/11/2026, and its cause is being investigated.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/web/guest/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/web/guest/fault-situations

We are sorry for any inconvenience.

Kanta Services technical support
tekninentuki@kela.fi