Disruption in Suomi.fi e-Identification – affects logging into MyKanta
Fault notification
Written on 21.10.2026
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification.
Due to the malfunction, some users are unable to log into MyKanta.
The problem appeared at 16.15 on 21/10/2026, and its cause is being investigated.
Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/web/guest/professionals/instructions-for-fault-situations
Instructions for citizens in fault situations: https://www.kanta.fi/en/web/guest/fault-situations
We are sorry for any inconvenience.
Kanta Services technical support
tekninentuki@kela.fi