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Current issues
15/01/2020, Maintenance notice - Professionals
Maintenance on Kanta Services on 16 January – impact on the functioning of Kelain
Kanta Services will undergo maintenance between 7:00 am and 8:00 pm on Thursday, 16 January 2020.
15/01/2020, Maintenance notice - Citizens
Maintenance on My Kanta Pages on 16 January
Kanta Services will undergo maintenance between 7:00 am and 8:00 am on Thursday, 16 January 2020.
15/01/2020, Notice
Acting on behalf of children over 10 years to become available in My Kanta Pages – requires significant changes in healthcare services
Currently, a parent or guardian is able to view data concerning a child under the age of 10 in My Kanta Pages. The need to extend the parent’s right to act on behalf of their children has been identified and work on this issue is ongoing. The objective is to complete the task during 2020.
10/01/2020, Fault notification - Professionals
The problem detected in the Kelain service on 10.1.2020 has ended
10/01/2020, Fault notification - Citizens
The problem detected in acting on behalf of a minor on 10.1.2020 has ended
10/01/2020, Fault notification - Citizens
A problem has been detected in acting on behalf of a minor
10/01/2020, Fault notification - Professionals
A problem has been detected in the Kelain service
07/01/2020, Notice
Kanta no longer support oldest browsers and operating systems – the majority of clients can continue use as normal
Technical updates have been carried out on the Kanta Services and the kanta.fi website on 7 January 2020. If there are any problems with using the service, it is worth upgrading the web browser and the operating systems of the phone, tablet and computer to a later version.
30/12/2019, Notice - Professionals
User fees for Kanta Services in 2020
User fees for national information system services are collected from service providers and pharmacies that have joined the Kanta Services. The fees are charged twice a year.
19/12/2019, Notice - Professionals
Kanta Services are developed to meet customers’ needs – Kela takes over responsibility for deployments
The national responsibilities for the Kanta Services will be updated as from 1 January 2020. A prominent change for the organisation clients is that in future Kela will be responsible for supporting the deployment of Kanta Services and for practical client cooperation.
16/12/2019, Blog
Eye health data easily from Kanta
Optometrists and ophthalmologists can make use of clients' eye health data in Kanta Services in support of treatment. Citizens can also view their records easily in My Kanta Pages.
13/12/2019, Fault notification
The problem detected in the Kelain service on 12.12.2019 has ended.
12/12/2019, Fault notification
A problem has been detected in the Kelain service 12.12.2019.
04/12/2019, Notice - Citizens
Visiting record on My Kanta Pages – nearly 2 million visits in November
My Kanta Pages is an online service, where everyone can see their own health data and prescriptions. The number of people visiting My Kanta Pages has increased considerably in recent years.
03/12/2019, Notice - Professionals
Terhikki number more widely used in authentication of professionals in Kanta Services
Up to now, social welfare and healthcare professionals have been identified in Kanta Services by the user's personal ID. Now the Terhikki number may be used in some cases.
29/11/2019, Maintenance notice
Access to My Kanta may be interrupted on 1 December
The Suomi.fi services will undergo maintenance between 8:00 am and 12:45 pm on Sunday, 1 December 2019.
28/11/2019, Maintenance notice - Citizens
Acting behalf of a minor in My Kanta may be interrupted on 30 November
Kanta Services will undergo maintenance between 11:00 and 18:00 on Saturday, 30 November 2019
23/11/2019, Fault notification
The problem detected in the Pharmacy's inquiry service for direct payments has ended.
23/11/2019, Fault notification
A problem has been detected in the Pharmacy's inquiry service for direct payments. The problem started on 23.11.2019 at 09.00
22/11/2019, Notice
Doctoral dissertation: Patients and doctors find electronic health services useful and easy to use
A doctoral dissertation study evaluated at the University of Eastern Finland shows that patients find electronic health services easy to access, and they are motivated to use them to monitor their health. Doctors found the electronic prescription easy to use and believe that it improves patient safety.