8.1.2025 Fault notification
The problem detected in Kanta services has ended
The problem started on 8.1.2025 at 9.50 and ended on 8.1.2025 at 10.07. As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
8.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 9.50 on 8/1/2025, and its cause is being investigated. Instructions for fault situations for...
8.1.2025 Maintenance notice - Professionals Maintenance notice - System developers
Prescription service extensively down for a period on 25 January 2025
We will be making updates to improve the performance of the Prescription service on 25 January 2025 from 22.00. As a result of the maintenance procedures, services such as the Prescription Centre...
7.1.2025 Fault notification
The problem detected in Kanta services has ended.
The problem started on 7.1.2025 at 12.00 and ended on 7.1.2025 at 15.00. As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
7.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 12.00 on 7/1/2025, and its cause is being investigated. Instructions for fault situations for...
16.12.2024 Maintenance notice
Interruptions in the services in January 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. The...
13.12.2024 Fault notification - Citizens Fault notification - Professionals
Problems with saving a living will
A technical problem has been discovered with living wills. Due to the problem, some customers are unable to save a living will. The problem will be corrected in early January. We apologise for...
13.12.2024 Notice - Professionals Notice - Developers
Priorities for the Kanta Services in 2025 have been confirmed
The development of the Kanta Services improves the continuity of care and social welfare and healthcare services, and strengthens the national knowledge base. The deployment of new Kanta...
4.12.2024 Notice
Changes to organisational customer service opening hours during Christmas and the New Year
Customer service for social welfare and health care professionals and system suppliers will be closed between 24 and 26 December 2024, January 1st, 2025, and January 6th, 2025. Reports of...
3.12.2024 Fault notification - Professionals Fault notification - System developers
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 3.12.2024 at 13.59 and ended on 3.12.2024 at 16.07. As a result of the disturbance, the Patient Data Repository...
3.12.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 3.12.2024 at 13.59 and ended on 3.12.2024 at 16.09. As a result of the disturbance, the service was slow. We apologize...
3.12.2024 Fault notification - Professionals Fault notification - System developers
A technical problem has been discovered in the Patient Data Repository
The problem has been discovered in the Patient Data Repository. The problem appeared at 14.59 on 3.12.2024. Users of the service may experience slower than normal performance. MyKanta and the...
29.11.2024 Fault notification
The problem detected in Prescription service has ended. The problem started on 26.11.2024 at 21 and ended on 29.11.2024 at 14.35. Due to the technical problem with the service, it was not possible...
28.11.2024 Fault notification
A technical problem has been discovered with the Prescription service
Due to the problem, it is not possible to withdraw denials of consent to sharing prescription data. If a pharmacy cannot retrieve a prescription using the customer’s personal identity code, the...
21.11.2024 Maintenance notice
Interruptions in the services in December 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 December:...
18.11.2024 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the MyKanta was slow. We apologize for...
18.11.2024 Fault notification
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 17.11.2024 at 20.29. and ended on 18.11.2024 at 6.04. As a result of the disturbance, the Patient Data...
11.11.2024 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 02.11.2024 klo 09.00 and ended on 04.11.2024 at 17.00. Due to the disturbance, Finnish pharmacies could not...
8.11.2024 Fault notification - Professionals
The problem detected in the THL Code Service has ended
The problem detected in the THL Code Service has ended. The problem started on 8.11.2024 at 5.47 and ended on 8.11.2024 at 7.53. Due to the disturbance, the service was partially out of service. We...
4.11.2024 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem appeared at 9.00 2.11.2024 and its cause is being investigated. The next announcement is given at 5.11.2024 or as the...