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Current issues
14/04/2020, Maintenance notice - System developers
Interruption in the use of the client testing environment of Kanta PHR on 15 April 2020
Kanta Services are undergoing maintenance, due to which there will be an interruption in the use of the client testing environment of Kanta PHR between 7am and 9am on 15 April 2020.
09/04/2020, Notice - Developers
Update request for system suppliers: new codes for coronavirus
Recording of coronavirus infections requires up-to-date code sets in the patient data systems. Kela is requesting the system suppliers to update the latest changes as soon as possible.
07/04/2020, Fault notification - Professionals
The problem detected in the Kanta Extranet has ended 7.4.2020
06/04/2020, Fault notification - Professionals
A problem has been detected in the Kanta Extranet 6.4.2020.
30/03/2020, Coronavirus - Citizens
My Kanta Pages helps you also during the coronavirus outbreak – make sure that healthcare professionals have the right to use your data
My Kanta Pages works remotely and by mobile phone also during the pandemic. If you have not yet done so, please give your consent in My Kanta Pages for healthcare providers to also see your health data that has been recorded by other units.
27/03/2020, Maintenance notice - Professionals
Interruption in the use of client data archive for social welfare services on 30 March 2020
We will be carrying out maintenance tasks in the client data archive for social welfare services on Monday, 30 March 2020.
24/03/2020, Notice - Professionals
How to get help with your pharmacy needs during the corona virus pandemic
If you are experiencing symptoms similar to a common cold, do not go to the pharmacy. That way you will not pass the virus on to other customers or the staff. Persons over 70 should remain at home for the time being. You can order medication and handle other pharmacy-related matters online or with the help of a family member or a friend.
17/03/2020, Fault notification
The problem detected in logging in to My Kanta Pages has ended.
16/03/2020, Maintenance notice - Professionals
Short interruptions in the use of the test environment possible on 17 March
Kanta-service is undergoing technical maintenance work, which may have an impact on the use of services.
14/03/2020, Fault notification
Disruption in logging in to My Kanta Pages
13/03/2020, Notice - Professionals
Information for the public: How to help prevent the spread of the coronavirus disease (COVID-19) and what to do if you believe you may be infected
If you are experiencing symptoms similar to a common cold, you should stay at home. If your symptoms worsen or you require medical care, contact a healthcare provider. You can help to prevent the spread of the coronavirus by avoiding contact with other people, working from home and washing your hands carefully.
12/03/2020, Fault notification
A technical problem logging in to the My Kanta pages that concerns Nordea’s customers has been discovered on 12 March 2020.
09/03/2020, Fault notification
The problem detected in acting on behalf of a minor has ended
09/03/2020, Fault notification
The problem has been detected in acting on behalf of a minor
06/03/2020, Fault notification - Citizens
The problem detected in acting on behalf of a minor has ended.
06/03/2020, Maintenance notice
Short interruptions in the use of Kanta Services possible on 8 March, 15 March, 22 March and 29 March
Maintenance measures will be carried out in the Kanta Services in March on Sundays between 2.30am and 4am. As a result, acting on behalf of a minor in My Kanta Pages as well as Kelain can be out of action during that time.
28/02/2020, Fault notification
The problem detected in My Kanta Pages login on 28.2.2020 has ended.
27/02/2020, Notice - Professionals
European e-prescriptions accepted in Finnish pharmacies in the spring
During the spring, it will be possible to buy medicines in Finnish pharmacies with electronic prescriptions issued in other European countries. Currently, Finnish prescriptions can be used for purchasing medicines in Estonia and Croatia.
21/02/2020, Fault notification
The problem detected in acting on behalf of a minor has ended.
19/02/2020, Notice - Professionals
Expiration of certificates of conformity and joint testing
The purpose of this notice is to provide guidance to system suppliers on how to proceed when a certificate of conformity is about to expire. The announcement has been prepared in cooperation between Kela, Finnish Institute for Health and Welfare (THL), Traficom and the National Supervisory Authority for Welfare and Health (Valvira).