Disruption in Suomi.fi e-Authorizations has ended – MyKanta functioning normally

Fault notification - Citizens Written on 27.8.2025

Due to a technical problem, it was not possible to act on behalf of another person in MyKanta. The technical problem was due to problems with the Suomi.fi e-Authorizations.

The problem started on 27.8.2025 at 9.25 and ended on 27.8.2025 at 10.13.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We are sorry for any inconvenience.

Kanta Services technical support
tekninentuki@kela.fi