22.12.2025 Maintenance notice - Professionals
Interruptions in the services in January 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
17.12.2025 Notice
Changes to MyKanta customer service opening hours during Christmas and the New Year
MyKanta customer service will be closed between 24 and 26 December 2025 and between 1 and 6 January 2026. The kanta.fi online service provides answers to frequently asked questions. The Kanta assistant chatbot is also available all day, every day.
17.12.2025 Notice
Changes to organisational customer service opening hours during Christmas and the New Year
Customer service for social welfare and health care professionals and system suppliers will be closed between 24 and 26 December 2024, on 1 January 2026 and on 6 January 2026. Reports of disruption can be submitted 24/7 during Christmas and the New Year.
16.12.2025 Fault notification - Professionals
A problem was detected in the Client Data Repository for Social Welfare Services
16.12.2025 Notice
The MyKanta application now meets client needs even better than before In addition to renewing prescriptions, the application now also enables the viewing of doctor’s or nurse’s records and laboratory test results.
12.12.2025 Notice - Professionals
Kanta services have functionalities that health and social services organisations must implement within the statutory time limits. It is now time to ensure that your organisation is on schedule.
8.12.2025 Notice - Developers
Registration for joint testing of Kanta services is now open in Testain
The Testain service will be introduced more extensively in stages. Registration for joint testing has now been transferred to the Testain service.
8.12.2025 Fault notification
The problem detected in the MyKanta has ended
8.12.2025 Fault notification
A technical problem has been discovered in the MyKanta
24.11.2025 Maintenance notice - Professionals
Interruptions in the services in December 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
11.11.2025 Maintenance notice - Professionals
Interruptions in the services in November 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
28.10.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
1.10.2025 Fault notification
Technical problem affecting outgoing text messages from the Kanta Services
1.10.2025 Fault notification
The problem detected in the outgoing text messages from the Kanta Services has ended
30.9.2025 Fault notification
A problem has been detected in the Cross-Border Prescription
30.9.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
29.9.2025 Fault notification
A problem has been detected in the Cross-Border Prescription between Finland and Estonia.
25.9.2025 Maintenance notice - Professionals
Interruptions in the services in October 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
22.9.2025 Notice - Professionals
National online health care services are now an integral part of the everyday life of citizens in all the Nordic countries. In MyKanta, patient data is available on a wider scale than similar services in other countries, according to a comparison made between selected countries.
19.9.2025 Fault notification
Disruption in Suomi.fi e-Identification has ended – MyKanta functioning normally