Current issues

18/05/2022, Maintenance notice - Professionals

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.

06/05/2022, Fault notification - Professionals

06/05/2022, Fault notification - Professionals

06/05/2022, Notice

If you are planning to travel abroad, make sure your COVID-19 certificate is valid and download it from the My Kanta Pages.

26/04/2022, Maintenance notice - Professionals

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.

19/04/2022, Fault notification

11/04/2022, Notice - Professionals

The customer service for social welfare and healthcare professionals and system suppliers is open on Maundy Thursday, 14 April 2022, between 7am and 1pm. Fault reports can be made 24/7 at Easter.

11/04/2022, Notice - Citizens

The customer service for My Kanta Pages is open on Maundy Thursday, 14 April, between 9am and 1pm. On the kanta.fi website you will find answers to frequently asked questions.

04/04/2022, Notice

In November 2021, Kanta Services investigated pharmacies' satisfaction with the Prescription service and cross-border prescription. No fewer than 93% of pharmacies were satisfied with the operation of Kanta Services as a whole. The survey did, however, also indicate areas for development.

01/04/2022, Notice - Citizens

From and inclusive of the beginning of April 2022, there will be changes to the EU COVID recovery certificate. From the beginning of April 2022, the certificate may also be issued on the basis of a positive antigen test (known as “rapid test”) performed by a health care provider.

31/03/2022, Notice

In future, EU COVID-19 vaccination certificates used for travel purposes will remain valid until further notice for those under the age of 18 who have completed the full primary vaccination series (usually two doses). COVID-19 vaccination certificates for adults expire when 270 days, i.e. about nine months, have passed from the last dose of the primary vaccination series. As of yet, no acceptance period applies to certificates issued following the administration of booster doses.

29/03/2022, Notice - Citizens

Online messages and websites pretending to be associated with the My Kanta Pages still continue to appear, seeking to redirect users to fake websites. There have also been attempts made in Kela’s name to get at users’ online banking codes and personal information. To log in securely to the My Kanta Pages, users should go to www.kanta.fi. The OmaKela e-service is available at www.kela.fi.

28/03/2022, Fault notification

28/03/2022, Fault notification

23/03/2022, Fault notification

22/03/2022, Fault notification

10/03/2022, Notice - Developers

The Patient Data Repository is looking into the possibility of discontinuing the comprehensive denial of consent to data sharing (LKIE) as a separate form. In the future, information on comprehensive denial of consent to data sharing could be included in the non-disclosure form that is under development.

08/03/2022, Fault notification

08/03/2022, Fault notification

24/02/2022, Maintenance notice - Professionals

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.