Disruption in Suomi.fi e-Identification – affects logging into MyKanta

A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification.

Due to the malfunction, some users are unable to log into MyKanta.

The problem appeared at 00.40 on 10/08/2025, and its cause is being investigated.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We are sorry for any inconvenience.

Kanta Services technical support
tekninentuki@kela.fi

Kelan Kanta-tuki
tekninentuki@kela.fi