Disruption in Suomi.fi e-Authorizations – Affects acting on behalf of another person in MyKanta

Due to a technical problem, it is not possible to act on behalf of another person in MyKanta. The technical problem is due to problems with the Suomi.fi e-Authorizations.

The problem appeared at 9.25 on 27/08/2025, and its cause is being investigated.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We are sorry for any inconvenience.

Kanta Services technical support
tekninentuki@kela.fi