Interruptions in the services in November 2025

Maintenance notice - Professionals Written on 11.11.2025

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.

25 November: Potential interruptions in the Kanta Services 

Time: 25 November 2025 between 6am and 10am

Maintenance work is carried out in the Kanta Services, which may result in brief interruptions in the following services: 
•    Kanta Extranet
•    Kanta.fi

During the interruptions, the traffic of Kanta.fi and Kanta Extranet will be redirected to a temporary page.

During the breaks, MyKanta can be accessed via the following direct link: https://kansalainen.kanta.fi/?lg=fi

In addition, the interruption will have no impact on the use of Kelain. Kelain can be accessed via the following direct link: https://www.kelain.fi/

Please try to access the service again in a little while, if necessary.

29-30 November: Short interruptions in the use of Kanta Services possible

Time: 29 November and 30 November 2025 between 8am and 3pm

Due to maintenance work in the Valtori VY network, there may be short interruptions in Kanta services.

Interruption may affect the following:

  • the issuing of prescriptions in the patient data system if the person issuing the prescription is subject to restrictions with regard to their professional practice rights
  • Kelain service
  • the transfer of electronic prescriptions and patient summaries between EU countries
  • Valvira’s role and attribute service.

In the event of a service interruption, please try to access the service again later.

Further information:

tekninentuki@kanta.fi