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Notices
2.11.2022, Notice - Professionals
Universal reissue of Kanta information
When the wellbeing services counties start their operations on 1 January 2023, a client’s data can be utilised and used more extensively than before in connection with healthcare treatment or social welfare service. When the wellbeing services counties begin operations and a temporary right of access to data is applied in the Uusimaa region, all citizens will be issued with new information about the Kanta Services.
25.10.2022, Notice - Professionals
Assignors can now authorise trusted persons to use digital services on their behalf even if the assignor does not have online banking codes
With the help of Suomi.fi e-Authorizations, you can give a trusted person permission to act on your behalf in MyKanta. Previously, Suomi.fi e-Authorizations required the assignor to identify themselves using online banking codes, for example. The service is now also available to those who are not able to use electronic services themselves.
23.6.2022, Notice
EU Digital COVID Certificates will be issued until 30 June 2023
The EU has extended the regulation on the EU Digital COVID Certificate by one year until 30 June 2023. The regulation will ensure free movement in the EU even if the COVID-19 situation deteriorates in the future. All travellers should still check beforehand whether their country of destination requires the certificate upon arrival or for using services.
9.6.2022, Notice
The range of Kanta Services materials for which secondary use permits are available is expanding
It has been possible to apply for permits to use health and social data stored in the Kanta Services for secondary use since 1 January 2021. The range of data available for secondary use, such as scientific research, has expanded considerably during spring 2022.
1.6.2022, Notice
The COVID-19 passport and the reader application of the COVID-19 certificate are no longer in use in Finland
Use of the COVID-19 passport, aka the EU COVID-19 Certificate and its reader application, which were introduced during the COVID-19 pandemic, is being discontinued at events and restaurants in Finland.
6.5.2022, Notice
COVID-19 certificate for travel abroad
If you are planning to travel abroad, make sure your COVID-19 certificate is valid and download it from the My Kanta Pages.
11.4.2022, Notice - Professionals
Exceptions in customer service opening hours at Easter on 14‒18 April 2022
The customer service for social welfare and healthcare professionals and system suppliers is open on Maundy Thursday, 14 April 2022, between 7am and 1pm. Fault reports can be made 24/7 at Easter.
11.4.2022, Notice - Citizens
Exceptions in the opening hours of My Kanta Pages customer service at Easter on 14‒18 April 2022
The customer service for My Kanta Pages is open on Maundy Thursday, 14 April, between 9am and 1pm. On the kanta.fi website you will find answers to frequently asked questions.
4.4.2022, Notice
Pharmacy customer satisfaction survey 2021: Pharmacies satisfied with Kanta Services
In November 2021, Kanta Services investigated pharmacies' satisfaction with the Prescription service and cross-border prescription. No fewer than 93% of pharmacies were satisfied with the operation of Kanta Services as a whole. The survey did, however, also indicate areas for development.
1.4.2022, Notice - Citizens
COVID-19 certificates to include positive antigen tests performed by a health care provider
From and inclusive of the beginning of April 2022, there will be changes to the EU COVID recovery certificate. From the beginning of April 2022, the certificate may also be issued on the basis of a positive antigen test (known as “rapid test”) performed by a health care provider.
31.3.2022, Notice
COVID-19 vaccination certificates for people aged under 18 no longer subject to time limit after primary vaccination series when used for travel
In future, EU COVID-19 vaccination certificates used for travel purposes will remain valid until further notice for those under the age of 18 who have completed the full primary vaccination series (usually two doses). COVID-19 vaccination certificates for adults expire when 270 days, i.e. about nine months, have passed from the last dose of the primary vaccination series. As of yet, no acceptance period applies to certificates issued following the administration of booster doses.
29.3.2022, Notice - Citizens
Phishing attacks using the My Kanta Pages name continue to target users’ online banking codes and personal information
Online messages and websites pretending to be associated with the My Kanta Pages still continue to appear, seeking to redirect users to fake websites. There have also been attempts made in Kela’s name to get at users’ online banking codes and personal information. To log in securely to the My Kanta Pages, users should go to www.kanta.fi. The OmaKela e-service is available at www.kela.fi.
10.3.2022, Notice - Developers
Upcoming change to the processing of comprehensive denial of consent to data sharing in the Patient Data Repository
The Patient Data Repository is looking into the possibility of discontinuing the comprehensive denial of consent to data sharing (LKIE) as a separate form. In the future, information on comprehensive denial of consent to data sharing could be included in the non-disclosure form that is under development.
21.2.2022, Notice
The use of the Kanta Services continued to grow in 2021 – There were more than 42 million logins to the My Kanta Pages
With the help of the Kanta Services, patient and customer information flows smoothly between social welfare and healthcare providers, pharmacies and citizens. Last year, the introduction of the COVID-19 certificates contributed to the increased number of visitors to the My Kanta Pages. Although the use of digital services has increased during the coronavirus pandemic, the popularity of the My Kanta Pages also indicates that the service has become well-established as part of everyday life for citizens.
10.2.2022, Notice
Priorities for Kanta Services in 2022 established
The Kanta Services will be expanded and diversified in response to evolving customer needs and changes in legislation. The priority areas for 2022 are the My Kanta Pages, medication data and the implementation of social welfare functionalities. Further development of the services will address the information needs arising from the health and social services reform and the utilisation of data for knowledge management and secondary use purposes.
4.2.2022, Notice
Changes to entries on and validity of COVID-19 certificates
Changes were introduced to the rules for generating COVID-19 certificates as of 1 February 2022. These changes concern the certificate of recovery from COVID-19 and the COVID-19 vaccination certificate. The validity of the EU Digital COVID Certificate for travel has also changed.
31.1.2022, Notice
Nine-month acceptance period of EU COVID-19 vaccination certificates introduced for travel
From February 2022 onwards, EU COVID-19 vaccination certificates will be accepted for travel purposes for a period of nine months since the administration of the last dose of the primary vaccination series. As of yet, no acceptance period will apply to certificates issued following the administration of booster doses.
27.1.2022, Notice - Professionals
More guardians can now see a child’s details in the My Kanta Pages – a joint custody agreement no longer prevents access to the My Kanta Pages
Guardians who have a joint custody agreement can now undertake act on behalf of their underage children in the My Kanta Pages. If there is another person with right of access to information about the child, they will be able to access the child’s details in the My Kanta Pages. Acting in circumstances where there is a non-disclosure for personal safety reasons in place has been made easier.
13.1.2022, Notice
The restrictions concerning the use of the COVID-19 passport continue
The restrictions concerning the use of the COVID-19 passport are continued to the end of January. The Government has amended the decree that restricts the use of the COVID-19 passport. The restrictions concerning the use of the COVID-19 passport are in force until 31 January 2022.
29.12.2021, Notice
Use of COVID-19 passport subject to restrictions – COVID Certificate can still be used when travelling
The use of the EU Digital COVID Certificate as a COVID-19 passport will be temporarily restricted in areas in the community transmission phase between 30 December 2021 and 20 January 2022.