A problem has been detected in the Cross-Border Prescription

A problem has been detected in the Cross-Border Prescription. The problem started on 7.2.2023 at 14.05.

Due to the disturbance, Finnish electronic prescriptions cannot be dispensed abroad and Finnish pharmacies cannot dispense foreign electronic prescriptions.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We apologize for the inconvenience.

Kanta Services technical support:

tekninentuki@kela.fi