19.9.2024 Fault notification
A problem has been detected in the MyKanta service
A problem has been detected in the MyKanta service. The problem started on 19.9.2024 at 09.50. Due to the disturbance, the service is partially out of service. The problem is under investigation....
10.9.2024 Fault notification
There is a problem with sound quality in our phone service at present
There is a problem with sound quality in our phone service at present. The problem first appeared at 10.13 on 9 September 2024 and its cause is being investigated. Due to the problem, customers may...
2.9.2024 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 02.09.2024 at 10.17 and ended on 02.09.2024 at 11.35. Due to the malfunction, the service was out of service We apologize for...
2.9.2024 Fault notification - Citizens
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 02.09.2024 at 10.17. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for...
2.9.2024 Fault notification - Citizens
A problem has been detected in the MyKanta
A problem has been detected in the MyKanta. The problem started on 2.9.2024 at 10.17 and ended at 10.30. Due to the malfunction, the service was out of service We apologize for the inconvenience. ...
28.8.2024 Maintenance notice
Interruptions in the services in September 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 September:...
20.8.2024 Fault notification - Citizens
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 19.8.2024 at 20.47 and ended on 20.8.2024 at 9.29. Due to the malfunction, social welfare services client data were...
19.8.2024 Fault notification - Citizens
The problem detected in the phone service has ended.
The problem detected in the phone service has ended. The problem started on 18.8.2024 at 00.00 and ended on 19.8.2024 at 10.34. Due to the malfunction, the service was out of service. We apologize...
19.8.2024 Fault notification - Citizens
A problem has been detected in our phone service
A problem has been detected in our phone service. The problem started on 18.8.2024 at 00.00. Due to the malfunction, phone service is out of service. We apologize for the inconvenience. Kanta...
12.8.2024 Maintenance notice
Interruptions in the services in August 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 20 August:...
12.7.2024 Maintenance notice
Interruptions in the services in July 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 23 July:...
9.7.2024 Article
MyKanta is open all summer – read our tips for the holidays
MyKanta, Finland’s most popular social welfare and health care online service, will be providing assistance in health matters throughout the holiday season. Important information will travel with...
28.6.2024 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem started on 27.06.2024 at 12.15. Due to the disturbance, Finnish pharmacies cannot dispense electronic prescriptions from...
19.6.2024 Fault notification - Citizens
The problem detected in the Suomi.fi identification service has ended
The problem detected in the Suomi.fi identification service has ended. The problem started on 19.6.2024 at 10.14 and ended on 19.6.2024 at 14.57. Using My Kanta Pages was not be possible for some...
19.6.2024 Fault notification - Citizens
A problem has been detected in the Suomi.fi identification service.
A problem has been detected in the Suomi.fi identification service. The problem started on 19.6.2024 at 10.14. Due to the malfunction, it may not be possible to log in to My Kanta pages. The...
13.6.2024 Fault notification - Citizens
A problem has been detected in the Kanta-services
A problem has been detected in the Kanta-services. The problem started on 13.6.2024 at 8.40 and ended at 8.50. Due to the malfunction, the service was out of service. We apologize for the...
6.6.2024 Notice - Citizens Notice - Professionals
If you consent, your patient data can be accessed in Estonia
You can now give your consent in MyKanta for the transfer of your patient data to other European countries. Initially, patient data will only be accessible by Estonian health care services. This...
22.5.2024 Maintenance notice
Interruptions in the services in June 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 June:...
20.5.2024 Fault notification
The problem detected in the logging in to MyKanta has ended.
The problem detected in the logging in to MyKanta has ended. The problem started on 20.5.2024 at 7.03 and ended on 20.5.2024 at 12.10. The problem prevented some users from logging in to MyKanta....
20.5.2024 Fault notification
The problem discovered in logging in to MyKanta continues
The problem affecting Kela’s systems continues. The problem is preventing some users from logging in to MyKanta. The problem first occurred at 7.03 on 20 May 2024. We have located the problem. It...
13.5.2024 Fault notification - Citizens
The problem detected in the Suomi.fi identification service has ended
The problem detected in the Suomi.fi identification service has ended. The problem started on 10.5.2024 at 11.22 and ended on 10.5.2024 at 16.19. Using My Kanta Pages was not be possible for some...
10.5.2024 Fault notification
A problem has been detected in the Suomi.fi identification service
A problem has been detected in the Suomi.fi identification service. The problem started on 10.5.2024 at 11.22. Due to the malfunction, it may not be possible to log in to My Kanta pages. The...
8.5.2024 Fault notification - Citizens
The problem detected in MyKanta has ended
The problem detected in MyKanta has ended. The problem started on 8.5.2024 at 9:47 and ended on 8.5.2024 at 10:38. Due to the disturbance, the service was partially out of service. We apologize for...
7.5.2024 Fault notification - Citizens
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 7.5.2024 at 11.54 and ended 7.5.2024 at 12.08 Due to the disturbance, the service was partially out of service. We apologize for the...
6.5.2024 Fault notification
A problem has been detected in the Kanta-services
A problem has been detected in the Kanta-services. The problem started on 6.5.2024 at 12.13 and ended at 13.45. Due to the disturbance, the service was partially out of service. We apologize for...
5.5.2024 Fault notification
The problem detected in Prescription service has ended.
The problem detected in Prescription service has ended. The problem started on 5.5.2024 at 12.35 and ended on 5.5.2024 at 12.55. As a result of the disturbance, the Prescription service was slow....
5.5.2024 Fault notification
A problem has been detected in the Prescription service.
A problem has been detected in the Prescription service. The problem started on 5.5.2024 at 12.35. As a result of the disturbance, the Prescription service is slow. The Cross-Border Prescription,...
3.5.2024 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 2.5.2024 at 15.45 and ended on 3.5.2024 at 10.09 Due to the disturbance the service was out of service. We...
2.5.2024 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem started on 7.2.2023 at 14.05. Due to the disturbance the service is out of service. Instructions for fault situations for...
23.4.2024 Article
We have updated the instructions for managing affairs to provide clearer guidance on using MyKanta
Various instructions and pages related to managing affairs in MyKanta are the most read content on the kanta.fi site. They have now undergone a transformation. Our customers’ views played a key...
22.4.2024 Maintenance notice
Interruptions in the services in May 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 May: Short...
18.4.2024 Fault notification
The problem detected in MyKanta has ended
The problem detected in MyKanta has ended. The problem started on 18.4.2024 at 10:01 and ended on 18.4.2024 at 10:48. Due to the disturbance, the service was partially out of service. We apologize...
18.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 18.4.2024 at 10:01. Due to the disturbance, the service is partially out of service. The problem is under investigation. Instructions...
17.4.2024 Fault notification
The problem detected in MyKanta has ended
The problem started on 17.4.2024 at 10:04 and ended on 17.4.2024 at 10:49. Due to the malfunction, the service was out of service We apologize for the inconvenience. Kanta Services technical...
17.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 17.4.2024 at 10:04. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...
15.4.2024 Fault notification
The problem detected in MyKanta has ended
The problem detected in MyKanta has ended. The problem started on 15.4.2024 at 10:36 and ended on 15.4.2024 at 11:14. Due to the malfunction, the service was out of service We apologize for the...
15.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 15.4.2024 at 10:36. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...
11.4.2024 Fault notification
The problem detected in MyKanta has ended
The problem detected in MyKanta has ended. The problem started on 11.4.2024 at 10:30 and ended on 11.4.2024 at 10:59. Due to the malfunction, the service was out of service We apologize for the...
11.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 11.4.2024 at 10:30. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...
8.4.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 8.4.2024 at 10.20 and ended on 8.4.2024 at 10.46. Due to the malfunction, the MyKanta service was out of service We...
8.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 8.4.2024 at 10:20. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...
2.4.2024 Maintenance notice - Citizens
Prescription service downtime on 4 May 2024 from 22.00
We will be making updates to improve the performance of the Prescription service on 4 May 2024 from 22.00.As a result, the service will be down for about 3 hours, during which MyKanta users will...
26.3.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 26.3.2024 at 10.15 and ended on 26.3.2024 at 10.33. Due to the malfunction, the MyKanta service was out of service We...
26.3.2024 Fault notification
The problem detected in the Kanta Services has ended.
The problem detected in the Kanta Services has ended. The problem started on 25.3.2024 at 13.35 and ended at 23.50. Due to the malfunction, the service was out of service We apologize for the...
25.3.2024 Fault notification
A problem has been detected in the Kanta Services
A problem has been detected in the Kanta Services. The problem started on 25.3.2024 at 13.35. Kelain, Cross-Border Prescription and the delivery of medical certificates to KELA are currently only...
21.3.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 21.3.2024 at 10:24 and ended at 11:05. Due to the malfunction, the service was out of service We apologize for the...
21.3.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 21.3.2024 at 10:24. Due to the malfunction, the service is out of service. The problem is under investigation. The next announcement...
20.3.2024 Maintenance notice
Interruptions in the services in April 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 April:...
19.3.2024 Notice - Citizens
Exceptions in the opening hours of MyKanta customer service at Easter
The customer service for MyKanta is open on Thursday, 28 May, between 9am and 1pm. On the kanta.fi website you will find answers to frequently asked questions.
18.3.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta The problem started on 18.3.2024 at 15.07 and ended 18.3.2024 at 15.25. Due to the malfunction, the service was out of service We apologize for the...
1.3.2024 Maintenance notice
Interruptions in the services in March 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 16 March:...
12.2.2024 Notice - Citizens
You can now record your measurement results in MyKanta
The MyKanta online service is being developed, and now everyone can record their measurement results directly in MyKanta. The first data that you can record are your weight, heart rate, blood...
29.1.2024 Maintenance notice
Interruptions in the services in February 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 6 February:...
11.1.2024 Maintenance notice
Interruptions in the services in January 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 16 January:...
8.1.2024 Fault notification
The problem detected in Kanta-services has ended
The problem detected in Kanta services has ended. The problem started on 8.1.2024 at 10.15 and ended on 8.1.2024 at 10.51. As a result of the disturbance, Kanta services were slow. We apologize for...
8.1.2024 Fault notification
A problem has been detected in Kanta-services
A problem has been detected in Kanta-services. The problem started on 8.1.2024 at 10.15. As a result of the disturbance, Kanta-services are slow. The problem is under investigation. Instructions...
20.12.2023 Notice - Citizens
Changes to MyKanta customer service opening hours during Christmas and the New Year
MyKanta customer service will be closed between 25 and 26 December 2023 and on 1 January 2024. The kanta.fi online service provides answers to frequently asked questions.
19.12.2023 Notice - Citizens
A person under guardianship can now authorise a trusted person to act on their behalf in MyKanta
An adult who is under guardianship may now authorise another person to act on their behalf in MyKanta. The change is part of a Digital and Population Data Services Agency project to promote the use...
28.11.2023 Notice - Citizens
From now on, consent to data sharing will enable data about you that is recorded on paper, for example, to be shared in addition to the information available in Kanta when visiting health care...
27.11.2023 Notice
Social welfare services data will become available in MyKanta in North Ostrobothnia
Clients will soon also be able to view their social welfare services client data in MyKanta. In the first phase, information will start to be available to clients of the North Ostrobothnia...