24.3.2025 Fault notification
A technical problem has been discovered in the MyKanta Wellbeing data
MyKanta's Wellbeing data is currently only partially available. The problem appeared at 9.43 on 24/03/2025, and its cause is being investigated. Instructions for fault situations for Pharmacies as...
14.3.2025 Notice
Kanta.fi will undergo a makeover on 22 March The website’s colours and fonts will change, but users will log in to MyKanta as they always have.
13.2.2025 Fault notification
A problem was detected in the Kanta Extranet
A problem was detected in the Kanta Extranet. The problem started on 12.2.2025 at 15.38 and ended 13.2.2025 at 14.55. Due to the disturbance, the service was partially out of service. We apologize...
13.2.2025 Maintenance notice
Interruptions in the services in March 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 3 March:...
10.2.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 10.2.2025 at 11:00 and ended on 10.2.2025 at 13:37. Due to the disturbance, Finnish pharmacies could not...
10.2.2025 Fault notification
A problem has been detected in the Cross-Border Prescription between Finland and Estonia
A problem has been detected in the Cross-Border Prescription between Finland and Estonia. The problem started on 10.2.2025 at 11.00. Due to the disturbance, Finnish pharmacies cannot dispense...
28.1.2025 Maintenance notice
Interruptions in the services in February 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. The...
28.1.2025 Fault notification - Citizens
The problem detected in the MyKanta service has ended.
The problem detected in the MyKanta service has ended. The problem started on 28.1.2025 at 9.30 and ended on 28.1.2025 at 11.36. As a result of the disturbance, the service was slow. We apologize...
28.1.2025 Fault notification - Citizens
A technical problem has been detected in the MyKanta service.
Users of the service may experience slower than normal performance. The problem appeared at 9.30 on 28/1/2025, and its cause is being investigated. Instructions for fault situations for Pharmacies...
27.1.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 24.1.2025 at 12:00 and ended on 27.1.2025 at 13:00. Due to the disturbance, Finnish pharmacies could not...
24.1.2025 Fault notification
A problem has been detected in the Cross-Border Prescription between Finland and Estonia.
A problem has been detected in the Cross-Border Prescription between Finland and Estonia. A problem has been detected in the Cross-Border Prescription between Finland and Estonia. The problem...
10.1.2025 Fault notification
The problem detected in saving a living will has ended
The problem detected in saving a living will has ended. The problem started on 26.11.2024 and ended on 8.1.2025. Due to the problem, some customers were unable to save a living will. Saving a...
9.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the services may experience slower than normal performance because of a technical malfunction. The problem appeared at 9.08 on 9/1/2025, and its cause is being investigated. Instructions...
8.1.2025 Fault notification
The problem detected in Kanta services has ended
The problem started on 8.1.2025 at 12.36 and ended on 8.1.2025 at 13.05 As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
8.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 12.36 on 8/1/2025, and its cause is being investigated. Instructions for fault situations for...
8.1.2025 Fault notification
The problem detected in Kanta services has ended
The problem started on 8.1.2025 at 9.50 and ended on 8.1.2025 at 10.07. As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
8.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 9.50 on 8/1/2025, and its cause is being investigated. Instructions for fault situations for...
8.1.2025 Maintenance notice - Citizens
Prescription service downtime on 25 January 2025 from 22.00
We will be making updates to improve the performance of the Prescription service on 25 January 2025 from 22.00. As a result, the service will be down for about 2 hours, during which MyKanta users...
7.1.2025 Fault notification
The problem detected in Kanta services has ended.
The problem started on 7.1.2025 at 12.00 and ended on 7.1.2025 at 15.00. As a result of the disturbance, the service was slow. We apologize for the inconvenience. Kanta Services technical support...
7.1.2025 Fault notification
A problem has been detected in Kanta services
Users of the Kanta services may experience slower than normal performance. The problem appeared at 12.00 on 7/1/2025, and its cause is being investigated. Instructions for fault situations for...