The client or a person acting on behalf of the client will be able to use MyKanta to view personal social welfare service documents, such as decisions, service needs assessments, and client plans.
MyKanta only shows the social service client data that has been saved after 1 January 2023.
What social service client information is visible in MyKanta?
MyKanta displays information on the following services:
- services for families with children
- services for the elderly
- services for people of working age
- child welfare services
- services for people with disabilities
- substance abuse and addiction services
- family law services.
In MyKanta, you can only view your information regarding the social services that you have used and regarding which data has been saved in Kanta in connection with your use of the service.
How to find your social service client data in MyKanta:
Log in to MyKanta at kanta.fi. You can identify yourself using online banking codes or a mobile certificate, for instance.
On the front page, select the link ’Siirry uuteen OmaKantaan tästä’ (Click here to go to the new MyKanta).
Select the ‘Sosiaalipalvelujen asiakastiedot’ (Social services client data) section in the menu.
You can find the option for acting on behalf of another person in the top left corner menu, under Act on behalf of another person.
On the front page, you can see the social services that you have used and for which information has been saved. You can also see your five most recent documents, with the most recent one listed first. You can view more detailed information about a service by selecting its name.
The section Social service client information is displayed in MyKanta for everyone, even if they are not a client of social services. In this case, MyKanta will indicate that there is no information on social services.
Frequently asked questions about social welfare services data
MyKanta does not display all of the client data stored in Kanta. For example, payment commitments granted in social welfare services and information about domestic violence do not appear in MyKanta at all.
In addition, a social welfare services professional may limit the information that is displayed in MyKanta for legitimate reasons. You can discuss restricting data with the professional handling your case.
The client record entries produced in daily client work will be visible in MyKanta later.
If you notice an error or omission in your information, please contact the social welfare unit you attended. Social welfare services are responsible for recording and correcting data. For this reason, incorrect information shown in MyKanta cannot be updated or corrected by Kanta Services.
A guardian has the right to act on behalf of a minor in MyKanta. The same information is shown to the guardian acting on behalf of the minor or the person entitled to access the information as to the child under the age of 18, unless separate restrictions have been made. The visibility of documents to the guardian may be restricted for a justified reason at the request of the child or at the initiative of a professional.
Read more: Acting in MyKanta as the guardian of a minor