13.5.2026 Fault notification
A technical problem has been discovered in the Prescription service
The problem prevents the processing of prescriptions in some patient information systems and it affects some prescriptions issued between 11/05 at 19:12 and 13/05 at 15:47. The problem appeared at...
13.5.2026 Notice - Citizens Notice - Professionals
High-quality recording and transparency to patient data support the care relationship
Patients’ access to their own electronic medical records supports their participation and increases their satisfaction with treatment. However, a recent study found that incorrect information,...
28.4.2026 Maintenance notice - Citizens
Prescription service downtime on 23 May 2026 from 22.00
We will be making updates to improve the performance of the Prescription service on 23 May 2026 from 22.00. As a result, the service will be down for about 3 hours, during which MyKanta users will...
22.4.2026 Maintenance notice
Interruptions in the services in May 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 May:...
21.4.2026 Fault notification - Citizens
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 21.4.2026 at 8.55 and ended at 9.56. Due to the malfunction, the service was out of service. Due to the disturbance,...
21.4.2026 Fault notification
A problem has been detected in the Prescription service
A problem has been detected in the Prescription service. The problem started on 21.4.2026 at 3.55 and ended at 6.10. Due to the malfunction, the service was out of service. The Cross-Border...
21.4.2026 Fault notification - Citizens
A technical problem has been discovered in the MyKanta service
Users of the service may experience slower than normal performance. The problem appeared at 8.55 on 21.4.2026 and its cause is being investigated. Instructions for citizens in fault situations:...
21.4.2026 Fault notification
A problem was detected in Kanta-services
The problem started on 21.4.2026 at 8.56 and ended on 21.4.2026 at 9.00. Due to the malfunction, Kanta services were out of service. We apologize for the inconvenience. Kanta Services technical...