8.4.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 8.4.2024 at 10:20. Due to the malfunction, the service is out of service. The problem is under investigation. Instructions for fault...
2.4.2024 Maintenance notice - Professionals Maintenance notice - System developers
Prescription service extensively down for a period on 4 May 2024
We will be making updates to improve the performance of the Prescription service on 4 May 2024 from 22.00. As a result of the maintenance procedures, services such as the Prescription Centre in...
26.3.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 26.3.2024 at 10.15 and ended on 26.3.2024 at 10.33. Due to the malfunction, the MyKanta service was out of service We...
26.3.2024 Fault notification
The problem detected in the Kanta Services has ended.
The problem detected in the Kanta Services has ended. The problem started on 25.3.2024 at 13.35 and ended at 23.50. Due to the malfunction, the service was out of service We apologize for the...
25.3.2024 Fault notification
A problem has been detected in the Kanta Services
A problem has been detected in the Kanta Services. The problem started on 25.3.2024 at 13.35. Kelain, Cross-Border Prescription and the delivery of medical certificates to KELA are currently only...
21.3.2024 Fault notification
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 21.3.2024 at 10:24 and ended at 11:05. Due to the malfunction, the service was out of service We apologize for the...
21.3.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 21.3.2024 at 10:24. Due to the malfunction, the service is out of service. The problem is under investigation. The next announcement...
20.3.2024 Maintenance notice
Interruptions in the services in April 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 April:...
20.3.2024 Notice - Professionals Notice - Developers
Data communication links to Kanta access points will be updated in phases in 2024
The specifications for the technical connection models for the Kanta Services have been updated with further information. This information requires the organisations who administer the Kanta access...
19.3.2024 Notice - Professionals Notice - Developers
Exceptions in customer service opening hours for organizational customers at Easter
The customer service for social welfare and healthcare professionals and system suppliers is open on Thursday, 28 May 2024, between 7am and 1pm. Fault reports can be made 24/7 at Easter.
18.3.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta The problem started on 18.3.2024 at 15.07 and ended 18.3.2024 at 15.25. Due to the malfunction, the service was out of service We apologize for the...
18.3.2024 Notice - Professionals
Order a new MyKanta brochure for free – please discard old brochures
Please check that your workplace has the latest MyKanta brochure available. Printed brochures are available in Finnish and Swedish. Other language versions are available for download at kanta.fi.
1.3.2024 Maintenance notice
Interruptions in the services in March 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 16 March:...
2.2.2024 Fault notification - Professionals Fault notification - System developers
A problem has been detected in Kanta-services
A problem has been detected in Kanta-services. The problem started on 2.11.2023 at 10.00. As a result of the disturbance, Kanta-services are slow. The problem is under investigation. Instructions...
29.1.2024 Maintenance notice
Interruptions in the services in February 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 6 February:...
11.1.2024 Maintenance notice
Interruptions in the services in January 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 16 January:...
8.1.2024 Fault notification
The problem detected in Kanta-services has ended
The problem detected in Kanta services has ended. The problem started on 8.1.2024 at 10.15 and ended on 8.1.2024 at 10.51. As a result of the disturbance, Kanta services were slow. We apologize for...
8.1.2024 Fault notification
A problem has been detected in Kanta-services
A problem has been detected in Kanta-services. The problem started on 8.1.2024 at 10.15. As a result of the disturbance, Kanta-services are slow. The problem is under investigation. Instructions...
20.12.2023 Notice - Professionals Notice - Developers
Changes to organisational customer service opening hours during Christmas and the New Year
Customer service for social welfare and health care professionals and system suppliers will be closed between 25 and 26 December 2023 and on 1 January 2024. Reports of disruption can be submitted...
11.12.2023 Notice - Professionals Notice - Developers
Priorities for the Kanta Services in 2024 have been confirmed
In 2024, the development of the Kanta Services will focus on updating MyKanta and on support for the development of digitalisation in health care and social welfare services organisations.