Certificates, statements and notifications saved in Kanta can be forwarded to actors outside the healthcare sector by using the Query and Forwarding Service. The forwarding requires that the authority or actor has a statutory right to receive the information.
Data transmission through Kanta is secure and fast. It streamlines client transactions and facilitates the work of health care professionals and authorities. As it is no longer necessary to print out and post certificates, application processing times are shorter.
Use of the query and forwarding service
The query and forwarding service consists of two separate services that function in different ways. Which of the two should be chosen depends on the needs of the user organisation.
- The query service allows a specific client’s certificate, statement or the itemised data content therein to be retrieved from Kanta. The authority or citizen will retrieve the information through the online service. The data will be provided if the party making the query is entitled to make such a request.
- The forwarding service allows health care professionals to forward a certificate or statement to a specific recipient at the request of the client in question.
A certificate or part of its information can be forwarded either at the client’s request, or without a request when there is a statutory reason for forwarding. In either case, an organisation outside the healthcare sector will not be able to view other information about the client stored in Kanta.
Any consent to data sharing or denial of consent to data sharing stored in the Kanta Services does not apply to the forwarding of certificates to parties outside the healthcare sector.
The Finnish Transport and Communications Agency Traficom can use the query service to retrieve information from the Medical statement on fitness to drive form (F122). Traficom will only be provided with the conclusions from the medical report which are required in order to process a driving licence. The data may only be retrieved at the request of the client themselves.
Retrieving data electronically through the service is only possible if the form ‘Medical report on fitness to drive’ has been stored in the Patient Data Repository in the Kanta Services.
The forwarding service can be used to provide medical certificates and statements to Kela for the processing of benefits. The data will only be forwarded at the client’s request.
A healthcare service provider can forward a certificate to Kela if
- the certificate or statement in question was stored in the Patient Data Repository in the Kanta Services
- the forwarding functionality has been deployed in the patient information system or in the application that transfers forms.
It is possible to forward the following certificates to Kela:
- Medical certificate A for sickness allowance (SV 6)
- Medical statement B (SV 7)
- Medical certificate D for a child’s special care allowance (SV 10)
- Certificate for reimbursement of travel expenses (SV 67)
- Certificate of pregnancy (SV 75)
- Medical statement on the need for special maternity leave (SV 97)
The query and forwarding service is evolving
We have developed the Query and Forwarding Service to meet the needs of organisations and authorities that need certificates and statements in their work. The reformed service will be available for deployment in autumn 2026.
New users will be joining the Query and Forwarding Service in 2026–2027. The Finnish Supervisory Agency aims to introduce the service in autumn 2026, after which a doctor’s statutory notification to the occupational safety and health authority can be forwarded there. The schedules of other authorities and actors will be specified later.
The current users of the service, Kela and Traficom, will also gradually deploy the new Query and Forwarding Service. Kela will deploy the new service in autumn 2026. Healthcare organisations must also adopt the new service so that certificates can continue to be forwarded.