Query and forwarding service

Query and forwarding service

Certificates and statements stored in the Kanta Services can be transmitted to certain operators outside the health care sector through the query and forwarding service. Electronic transmission means that data flows more smoothly.

Health care professionals enter medical certificates and statements in the Kanta Services, after which they can be transmitted to operators outside the health care sector through the query and forwarding service. Data may be disclosed to operators who are entitled by law to request them. 

Data transmission through Kanta is secure and fast. It streamlines client transactions and facilitates the work of health care professionals and authorities. As it is no longer necessary to print out and post certificates, application processing times are shorter.

Users of the query and forwarding service

Currently, the query and forwarding service is used by Kela and the Finnish Transport and Communications Agency (Traficom). 

The service is being further developed to make it more widely available to organisations and officials who need these certificates and statements for performing their duties. Potential new users were identified in the Query and forwarding service further development concept (julkari.fi).

Use of the query and forwarding service

The query and forwarding service consists of two separate services that function in slightly different ways. Which of the two should be chosen depends on the needs of the user organisation.

The query service allows an organisation outside the health care sector to request a certificate or statement or the itemised data content therein for a specific client. The data will be provided if the party making the query is entitled to make such a request. 

The forwarding service allows health care professionals to forward a certificate or statement to a specific recipient at the request of the client in question. 

In this case, the organisation outside the health care sector will not see any other data on the client in the Kanta Services.

Traficom is currently able to use the query service to request the data on the form ‘Medical report on fitness to drive’ (F122). Traficom will only be provided with the conclusions from the medical report which are required in order to process a driving licence. The data may only be retrieved at the request of the client themselves.

Retrieving data electronically through the service is only possible if the form ‘Medical report on fitness to drive’ has been stored in the Patient Data Repository in the Kanta Services.

The forwarding service can be used to provide medical certificates and statements to Kela for the processing of benefits. The data will only be forwarded at the client’s request. 

Forwarding is only possible if the certificate or statement in question was stored in the Patient Data Repository in Kanta Services. 

It is possible to forward the following certificates to Kela: 

  • Medical certificate A for sickness allowance (SV 6) 
  • Medical statement B (SV 7) 
  • Medical certificate D for a child’s special care allowance (SV 10) 
  • Certificate for reimbursement of travel expenses (SV 67) 
  • Certificate of pregnancy (SV 75) 
  • Medical statement on the need for special maternity leave (SV 97) 

On what grounds are certificates and statements forwarded?

Currently, certificates and statements or the data therein are only sent through the query and forwarding service at the client’s request. 

In the future, it will be possible to forward certificates without the client’s request if there is a statutory reason for doing so. This includes circumstances such as the notification obligation of health care professionals or a request presented by an authority.

Any consent to data sharing or denial of consent to data sharing stored in the Kanta Services does not apply to the forwarding of certificates to parties outside the health care sector.

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Last updated 23.7.2024

Child pages for part Query and forwarding service