A technical problem has been discovered in the Kanta Services

Fault notification Written on 30.1.2026

Kanta Services are currently only partially available.

The technical problem affects the following services:

new MyKanta online service
MyKanta application
Imaging Data Repository
Kelain
Kanta Extranet
Personal Health Record
Wellbeing applications interface
Testain service
Archivist's interface

The problem appeared at 9:26 on 30/01/2026, and its cause is being investigated. The next announcement is given as the situation changes. 

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations
Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We are sorry for any inconvenience.

Kanta Services technical support
tekninentuki@kela.fi