Disruption in Suomi.fi e-Identification – affects logging into MyKanta

Fault notification Written on 19.9.2025

A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification.

Due to the malfunction, some users are unable to log into MyKanta.

The problem appeared at 8.09 on 19/09/2025, and its cause is being investigated.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services

Instructions for citizens in fault situations

We are sorry for any inconvenience.

Kanta Services technical support
tekninentuki@kela.fi

Kelan Kanta-tuki
tekninentuki@kela.fi