Consent and denials of consent to data sharing in social welfare services

Consent and denials of consent to data sharing in social welfare services

This page describes how clients can influence how their social welfare client data is shared. This can be done by giving consent or issuing a denial of consent to data sharing.

Sharing data within the social welfare sector requires the client’s consent to data sharing

Social welfare services client data is primarily available to the social welfare service provider in whose register the data is stored. The use of data always requires a justified context, such as a client relationship and the right of access to the data in question.

When the controller of another register views the data to view through the Kanta Services, this is known as data sharing. The consent to client data sharing in social welfare services applies to data sharing

When a service provider utilises the data of another register, this is referred to as data sharing. Information may be shared:

  • between wellbeing services counties
  • between public and private service providers
  • between private service providers.
Sharing of social welfare services client data will begin in 2024
Data sharing between social welfare service providers will begin as the service providers make the necessary changes to their information systems. You can update your knowledge about the sharing of data in advance in our online school.
 

Data can be shared if the client has given consent to sharing of social welfare client data. The client can give their consent once they have received information about the Kanta Services.

Social welfare and health care sectors have their own sector-specific consent to data sharing. In other words, the client gives consent to data sharing separately for patient data and for social welfare services data. The consent may also be used to share data that is not in Kanta. This includes, for example, information that is recorded on paper.

In which situations is consent to data sharing not required?

Consent from the client to share social welfare client data is not required in situations where social welfare service providers and authorities have the right to obtain information under the Client Data Act.

The sharing of client data generated in outsourcing services between the service provider and the organiser does not constitute data sharing and so does not require the client’s consent to data sharing.

In these situations, denials of consent to data sharing issued by the client also do not apply. 

Denials of consent to the sharing of social welfare client data

The client may restrict the sharing of their client data by refusing to consent to data sharing. Data for which the client has issued a denial of consent to data sharing will not be shared between different service providers.

The client can issue a denial of consent to data sharing

  • for data in a specific public or private social welfare service provider’s register
  • for data related to a specific service transaction
  • for a specific social welfare services document.

If the client refuses consent to data sharing, no data may be shared.

Instructions for setting the client’s consent and denials of consent to data sharing in social welfare services

The client may also give their consent or denial of consent to data sharing in social welfare services as soon as it is technically possible for the client data systems to store the declaration of intention in Kanta. Until then, clients give and refuse their consent to data sharing on MyKanta.

A social welfare professional will record the client's declaration of intention in their own client data system, from where it will be saved into the Kanta Services.

A copy of the consent to data sharing and a summary of the denials of consent to data sharing set by the client must be printed out for the client if they so request. Paper forms are not signed and are not archived by the service provider.

Data sharing between social welfare services and health care

Data sharing between social welfare services and health care through Kanta requires consent as of 1 January 2026. Such data sharing will require separate consent to data sharing. Before this, the sharing of data between the two services requires the service user's local consent. We will provide more information on the new consents between services later on kanta.fi.

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Last updated 11.1.2024